Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

March 14, 2016

Excellent app! It is impressive in its ease of use and functionality. The installation process is a little bit tedious but so worth it!
I accidentally broke something in the install process and dreaded what I assumed would be a very time consuming and frustrating process of working with their customer service to get my website working again. However, Ryan and Tamer from support were amazingly fast and competent and got me up and running in no time. Fantastic customer service!

Winefulhome
United States
11 months using the app
October 3, 2019

The support at Bold for their Product Options are extremely helpful and know the product really well. I recommend it for anyone that wants to create a store with customized options that fit their customers UX.

TOWN FLYR
United States
11 months using the app
Shop Circle replied October 3, 2019

Thank you so much for recommending our Product Options app! We're really glad to hear that you found our support to be so helpful - that's certainly what we strive for. We have plenty of product experts who know our apps inside and out. :-)

October 17, 2018

Great support provided by Nir. I really appreciate help of the support. Its really easy to use and support is always ready to help you to setup the app. Thanks for your co-operation.

Mihenna
United States
11 months using the app
September 17, 2018

Super helpful! Rick solved the issue I had with the app!

Eternal Petals
United Kingdom
11 months using the app
July 2, 2014

Excellent app and terrific customer support. Purchase these apps with confidence!

BigFPS™
United States
11 months using the app
Edited January 26, 2018

We have used the Product Options app for our store since we moved our website to Shopify 9 months ago. We are an awards and personalization store, so the need for unlimited options is crucial. Product Options has allowed us to continue to offer just what our customers need. When we were having trouble implementing the swatches function in a way that would work for us, Cole jumped in and helped us customize the app for our needs. He was quick and friendly and exceeded our expectations. Bravo, Bold!!

Heather
Manager, Awards2You

Awards2you
United States
11 months using the app
September 28, 2015

Great app, easy to use and a great complement to simplify the process of adding variations to a product.

Arroba Axtel
Mexico
11 months using the app
Edited February 2, 2023

Alina was wonderful. We have had some issues in the past and Alina was very patient with our process and was very helpful. Her customer service is outstanding and I am very grateful I got the chance to work with Alina. The Bold Products Options App has helped my business see an increase in sales this last year. I highly recommend this app and the customer service will not disappoint you. They are quick to reply and they are willing to work with you and walk you through the process so you feel comfortable getting this new app for your business. Thank you Alina for all of your help! Bold Products Team are very lucky to have you on their team.

Airpuria
United States
11 months using the app
Shop Circle replied November 9, 2022

Thank you for the great review! We’re so happy to be a part of your store’s ecosystem and support you in your growth. We will be sure to pass along your kind words to Irfan! Thanks for choosing Bold!

May 15, 2014

This app is great. Does exactly what I need. The initial set-up was quick and painless. A few days after install, I had a couple requests - the Product Options team took care of my requests quickly and exactly how I had requested.

FlexLeg
United States
11 months using the app
June 26, 2014

This app was exactly what I needed! If you have more than three options/variants, this app is what you need! What normally took me three hours to do, took less than seven mins to set up. Great app.

Chairnormous
United States
11 months using the app