Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

Edited February 9, 2023

Used this app for long. Great support! Professional and friendly. Helped me solved some problems and also helped me configure my options so Im all happy :)

Docklandet
Sweden
About 1 year using the app
Shop Circle replied October 25, 2022

Thank you for your feedback. We sincerely apologize for the frustration this has caused. We’ve made some significant changes to our infrastructure to help provide stability and better serve your needs going forward.

March 14, 2014

This app is awesome! It allowed us to add customization options to our site and was super easy to set up. Their customer service rocks too! Anytime we had any questions, their experts responded quickly with answers and solutions to help.

FATTY SUNDAYS
United States
About 1 year using the app
September 15, 2021

They are very happy to provide services, and are very efficient and work very seriously,very good!thank you.

BabyBlue Colored Contacts
Hong Kong SAR
About 1 year using the app
Shop Circle replied September 15, 2021

Thank you for your kind review! We are so pleased that you are happy with the service. Thank you for choosing Bold!

October 27, 2015

This app is absolutely one of my favorites. All of my products are able to be personalized and some require very specific information. I would have to communicate with every single customer 1 on 1 to get the necessary information without this app. Shoppers want things to be simple and user friendly. This app allows my buyers the assurance that everything is being provided for the personalization they need for each of their products. I really do not know what I would do without Bold Apps

Blended Designs
United States
About 1 year using the app
March 7, 2016

Love how many options this allows me to give my customers. Essential for a business that specializes in custom items!

Mad Medic Vinyl
United States
About 1 year using the app
April 13, 2016

I LOVE this app!!! I have lots of different designs and products and was able to easily integrate it into my website. I have also been very impressed with their customer service!! They get back to me quickly and helped with every question that I have had. With an online website that is super important!! Thank you Bold!!!

Sierra Metal Design
United States
About 1 year using the app
June 27, 2013

Great app...will save you on your SKU count! And the service is awesome!!

Just Plain Tees
United States
About 1 year using the app
August 24, 2013

This software is awesome! I am selling Jewelry and can you imagine all the options I must have? Different stones for each item, different ring sizes, different chain lengths and any combinations! This software does it all! I am so glad that I found it now near the beginning of uploading my products rather than later.

Royal Tudor Jewelry
Japan
About 1 year using the app
August 1, 2014

Works like a charm! Very happy with App.

Chic Latisse
United States
About 1 year using the app
March 5, 2018

Bold Apps has been extremely helpful in setting up my shop.
They have responded to all my requests very quickly and implemented what I wanted in my shop.
I am very pleased with Bold Apps and the product options.
Thank you.

Abiza 2
United Kingdom
About 1 year using the app