Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

February 14, 2020

I installed the Bold Product Options for my website but I had some problems setting it up. Chatted with Paul from the support team online and he gave me a call and walked me through the process of getting everything up and running in no time. Great product but also great support team. Will be installing this app on my other webstore as well.

Moissy Fine Jewellery
Canada
3 months using the app
June 4, 2019

The most complete app for product options in the Shopify store. I am a shopify expert and I´ve installed it several times. Great app, great support.

theOUTPOST
Spain
3 months using the app
Shop Circle replied June 4, 2019

Hello there. Thank you so much for the review! We're happy to hear our options can help you and your business succeed! If there is anything else we can help you with please contact us through chat or by email, and we'll do whatever we can to help.

August 19, 2020

I had a bit of trouble getting the app to work properly with my theme. But the support team, specifically Shubhneet was very helpful and responsive to make sure the app worked for my needs.

Love, Sugar and Grace
United States
3 months using the app
February 24, 2014

Love it. I am just starting to customize with it but I've already found it to be an invaluable partner to my Shopify site. The flexibility is great.

Patterson Auto Parts
United States
3 months using the app
October 16, 2014

Great customer service, super quick (and affordable) install. I've liked all of the Bold apps we've used.

Tikes Bikes
United States
3 months using the app
December 17, 2013

Customer service is incredible and the app paid for itself in one day alone. We were having a problem with so many options on some of our kits and this really helped out. The staff is great and straight forward on what they will and won't do. They also are pretty good at returning emails even on the busy holiday season. A+ all the way and looking forward to getting more products they make.

Angelus Direct
United States
3 months using the app
November 23, 2018

The team at Bold offer by far the best customer service of any 3rd party app developer I have dealt with on shopify. Immediate email responses, quick fixes, and in house app customization if you need to modify their apps to better suit your purpose.

Cuttingtime
Canada
3 months using the app
April 14, 2013

This app empowers our store to be more appealing and attracting, because they can make themselves special custom built product so that they stand out from the rest.

JSXL Technology - Your Factory in the Cloud.
United States
3 months using the app
July 5, 2015

great work-around to cover-up for Shopify's short comings on quantity discounts

Amaranthineblooms
United Kingdom
3 months using the app
August 24, 2016

This app is GREAT! We were using infinite options, a free app to allow us to have the variety of drop downs we needed for our product pages, but there was literally NO back-end to that app, so we weren't able to monitor inventory or stop selling specific options if we were out.
This app allows us a lot more flexibility! I have just started using the app and so i'm sure I will learn more about it and the functionality I can take advantage of for my store.
The BEST part is, BOLD customer service is absolutely AMAZING, I had SO MANY questions and I received same day (if not same hour) response time from them. They have an easy way to schedule a tutorial and live call with someone that will help explain all of the app's capabilities in terms that relate to your specific needs.
I received such incredible personalized customer service from Alexa and feel confident if I do run into any issues or questions, she will be there to help!
Thanks BOLD, you guys rock!

Thegroomsmansuit
United States
3 months using the app