Reviews (2,619)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.
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Mike was amazing. The team worked with us throughout the set up. We had some changes done to our theme and bold worked around it and got it all working. You guys rock!
Hi there, thanks so much for the review! We'll be sure to pass along the kind words to Mike. :-)
Really glad to hear that everything was sorted out and our team was able to get it working for you. I gotta say, I love the colour variety of your cart accessories!
I have always been fond of Bold apps. Product Options in particular I find enables wonderful customization for both me and the person purchasing. I can collect personalization information, as well feedback about store logistics.
They have all been best experiences. Always responsive, friendly, and timely.
Thanks for the review; we're happy to hear you're loving the app and our support teams' service! Please let us know if you have any further questions or comments; we're glad to help.
I look forward to seeing your jewelry, and love that you offer the option to donate to charity with every purchase. :-)
Great app. Easy install if you follow directions carefully. Fast tech support too.
Love this app! Easy to install and use, with the most amazing customer support!
Thank you so much!!!
We are happy to know that our app and customer support fulfilled your expectations 🎉. Thanks for trusting us and for this fantastic review!
We are always here to help 24/7!!
Have a lovely day,
Customer Success Team I Shop Circle
Great app, we run this on almost every Shopify store we have!
Wow an app that does what it says its going to do. I found it very easy to use and better then some of the other built-in programs. Thanks for making my life easier.
Terri @ Treasures of my HeART Gift Baskets
Nice app from Bold, excellent service from Tamer! The monthly fee is like the same as shopify. Not possible to pay. thinking to uninstall.
Great app!
I paid the extra to have it installed, they were very quick and extremely helpful!
2024 Update:
I used to like this app when it was still run by a company called Bold Apps. Then, it seems they sold it to some company called Shop Circle and it's terrible now.
I've installed a new theme and I had to get them to reinstall their app on it. It's been a nightmare - at first, it looks like everything is done, then you find out that there are things wrong all over the place and so you try to get them to fix it.
They say they fixed it, then you find something else wrong somewhere else - OVER and OVER again. And it's not like one person is helping you - you get passed from one person to another, everyone doing a piece here, a piece there. I'm really upset and thinking about removing this app completely.
So disappointing.
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Previous review:
I normally really LOVE Bold Apps and I think they're a good company, but this app definitely has some issues that they can't seem to fix for me. In particular, the app seems to randomly apply the options to some products and not others, giving me and my customers a very inconsistent experience. When I try to contact Bold, they are "kind of" helpful, but the thing is, I get passed from one rep to another and often have to explain the problem over and over again. I also feel that the reps do not read my messages carefully, because sometimes they make suggestions for things that I've already tried doing, which makes me feel like I'm wasting my time. I'm STILL trying to get it to work properly, after having it for over a month and paying for the $20 subscription. It's been a frustrating experience, but I'm hoping that Bold will try to improve this product, because so far, I don't feel like it's "there" yet.
Thanks very much for taking the time to leave us a review; we're always happy to hear when support is able to solve any issues and answer any questions our merchants have!
We can't wait to you use Product Options on your store to offer engraving and chain length customizations for your necklaces - by the way, I really love your animal jewelry and the Celtic designs!
Don't hesitate to reach out if you have any other questions. :-)
This is easily one of the best apps on Shopify, the support is unbelievable. This app has been a game changer for our site. This is the gold standard for product options on Shopify. We would highly recommend this app