SC Product Options , 2,517 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization capabilities, ideal for stores with numerous products and variants. Its user-friendly interface and ability to manage high volumes of product options are highly valued. The customer service is often praised for its promptness and helpfulness. The new Dynamic List feature, which automatically applies Option Sets to new products, has been well-received. The app's compatibility with Shopify's native options and its continuous improvement are also noted.

February 16, 2023

Have used this app for a few years now. I came here to praise Jeff for his customer service on the app. The product options weren't always syncing or if they did , it would be not immediate. I give 5 star for Jeff and 3 star for the app. I am on the basic plan. I also run a woocommerce site and adding the product options directly under the product description is so much quicker and easier. Anyway... Thank you again Jeff for your help.

Babygifts.ie
Ireland
Over 4 years using the app
March 11, 2014

If you have variations, you must have this app! Easy to use and apply - a real time saver. Great customer service too! Just awesome, thanks so much!

Lazy Caterpillar
United States
About 2 months using the app
March 19, 2019

Jonathan was fantastic in helping me add a variant to an existing option in Bold Options. Very professional, knows what he is doing! I highly recommend Bold and their products!

Morrow Audio
United States
About 2 months using the app
Shop Circle replied March 20, 2019

Thank you very much for the review and recommendation, we're very glad we could help with adding a variant! Please let us know if you need anything else. The wood finishes on your Legacy Audio speakers are absolutely stunning, by the way.

September 3, 2021

A little confusing to get started off with but after a few stressful nights.... finally figured it. Adds a lot of options to your store. Nir helped me out with a few issues I had in no time! customer service so far has been great

Rack and Plume
United States
About 2 months using the app
Shop Circle replied September 7, 2021

Thank you for the review. We are so glad that Nir was there to help you and resolve the issues you were having. We will be there when you need us!

Edited September 14, 2018

Be warned, this app promises to be all that. You really require an additional $500-$700 of capital available to spend with the 3rd party developer to make this app truly shine. The folks at Bold say they know how to tweak it but everything costs money with them.

Retro Active Arcade
Canada
Over 4 years using the app
October 30, 2018

Thanks to Nir for the great timely support. We were able to get the issue resolved very timely and professionally.

Revolucion Coffee + Juice | Plant-based coffee and juice shop.
United States
About 2 months using the app
Edited September 16, 2021

I'm updating my review in 2021.
My product options often disappear by themselves on selected product options groups, particularly in those groups which contain more than 200 products. It's disappointing when customers tell me they are not able to see the options, and then I go into the products and realise the options have disappeared, and I have to reassign the options to these products.
I've feedback to the team but they told me they couldn't do anything about it. On option groups with smaller number of products assigned to them, they work well. This was my review in 2014.
Wonderful app! I'm delighted to know that I need not go into each product to amend the options in future, eg.. if I ever change the sizing options (I run a tee store by the way). And I love it that they let you set conditions to the options. If customer choose this, then that option will appear. it's very cool! :D

Label of Love Studio
Singapore
About 4 years using the app
March 17, 2016

Spoke to Marty and Tamer who both installed my code in their advertised time, but of course much sooner :) thank you for that service, it is appreciated. With the wide range of function apps you have I will consider further paid options. I intend to keep the premium options because as you will see if you research; BOLD has the "modern" basic functions at a fair price, not rip-off and this is appreciated by the industry and is good for the industry. Thank you :)

Civilstock
Australia
About 2 months using the app
August 31, 2020

This product is great for our store needs - We use it for various add-ons for our products, variations and color swatches. Nir provided outstanding technical support!

Barbell Flex
United States
About 2 months using the app
Edited September 21, 2019

I have been experimented problems with this app for so long.

But support reached me after my review and took care of all the issues, i wished the problem was solved sooner but it's fixed.

L'Univers Otaku
France
Over 3 years using the app
Shop Circle replied September 16, 2019

Hello there. I'm so sorry about your experience with our app so far! Unfortunately, it has taken us longer than we would like to sort this out due to the rarity of the problem. However, we believe we may have gotten things to work with help from our development team.

Our Product Expert, Samuel, has contacted you with the information, and we hope to hear back from you that things are working now! If you've decided to go with another app, we completely understand, and are very sorry we could not meet your needs. Ultimately, you need to do what's best for your business. We wish you the best either way!