SC Product Options , 2,531 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, particularly useful for stores with numerous products. Key features such as the Dynamic List and order note requests for each item are valued. The app is recognized for its reliability and ongoing enhancements. The customer support team is commended for their quick and efficient responses. Despite minor limitations and occasional glitches, many merchants consider the app crucial for their store operations.

Edited September 21, 2019

I have been experimented problems with this app for so long.

But support reached me after my review and took care of all the issues, i wished the problem was solved sooner but it's fixed.

L'Univers Otaku
France
Over 3 years using the app
Shop Circle replied September 16, 2019

Hello there. I'm so sorry about your experience with our app so far! Unfortunately, it has taken us longer than we would like to sort this out due to the rarity of the problem. However, we believe we may have gotten things to work with help from our development team.

Our Product Expert, Samuel, has contacted you with the information, and we hope to hear back from you that things are working now! If you've decided to go with another app, we completely understand, and are very sorry we could not meet your needs. Ultimately, you need to do what's best for your business. We wish you the best either way!

July 31, 2014

Finally got the app i have been looking for. Works great and the customer service is excellent

whatshotapparel.com
United States
About 2 months using the app
December 16, 2019

Great app and amazing support and service. Rick was extremely helpful, fast and had so much knowledge.

In Shape Mummy
Australia
About 2 months using the app
Shop Circle replied December 17, 2019

Hello there! Thanks so much for the kind words about our app and support; we're really glad to hear that Rick was able to work on things for you and get everything up and running properly!

We have some amazing talent here, and we're glad you got to experience that first-hand; please let us know if we can help with anything else!

July 21, 2020

Nir helped me about right away on support - super fast and app does what it needs to. Thank you and looking forward to exploring this app more.

Circo's Pastry Shop
United States
About 2 months using the app
April 27, 2020

great customer support by Naman he did everything he could to help me with the best information.

The app itself is also great.

suitsyoo
United Kingdom
About 2 months using the app
August 16, 2018

Great app! With many different price points on a "build your own" product, it took a bit of manipulation to get the conditions correct, but with Nicholas' help, (and a huge help he was!!) it is up and running perfectly! Thanks again Nicholas!

Clothesracks
United States
About 2 months using the app
March 31, 2020

Great customer support! Always quick to respond and very patient. Will definitely recommend Bold to others.

HONORABLE CHARACTER™
United States
About 2 months using the app
March 18, 2017

Exactly what I was looking for. Enables conditional pricing, logic and displays nicely - lots of editing control.

Gs360
United States
About 2 months using the app
February 7, 2020

Amazing! I spoke with Nir on the Customer Support team and they got me fixed up very quickly. Super nice service. Thank you.

Black White Football
United States
About 2 months using the app
April 19, 2017

Not only is this app amazing with all the features it comes with but the support team is amazing! I encountered a few issues with the compatibility of the app and our theme, sent a message through the support form and Tamer, one of the support staff, had the problem resolved within hours! It's great to see how much their care about their customers and willing to fix any issue that arises.

Laserlocked
United States
About 2 months using the app