Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

January 22, 2018

Great app and outstanding customer service! The support team at Bold has been unbelievably patient and helpful. I can't say enough good things about everyone I have come in contact with at Bold. You can't go wrong with this app and Bold in general.

Salt City Optics
United States
2 months using the app
April 13, 2021

I searched for a long time to find something as robust as Bold Options. I have a lot of rules that needed to be applied to the differnt selections. I had a tough time figuring out some of the logic to display correctly. Ryan was able to help me several times to get everything working. He saved me a lot of time and frustration. It builds a great vertical form, I needed to hire someone to spread out some of the options in a horizontal grid. One draw back is the display is not always instantaneous, so you have to give it a moment and refresh a couple of times to see your changes occasionally. Great product and support with in 24 hours most of the time.

heavyglare99
United States
2 months using the app
Shop Circle replied April 14, 2021

We are so happy that Ryan was able to help you with everything you needed, we definitely make it a priority to reply and assist merchants as soon as we can! Thank you for the review and thank you for choosing Bold!

Edited July 23, 2019

I asked for Reps last name because he did so much above and beyond what emailed about Kaiser Joney

Wholesale Door Closers
United States
Over 4 years using the app
Shop Circle replied July 24, 2019

Hi there; thank you for taking the time to leave us a review! We're very glad to hear that our support specialists were able to get things resolved for you and exceeded your expectations - that's certainly what we strive for!

January 8, 2014

This App is genius! I was completely lost and someone advised me to check this out. It seems so straightforward and easy to use. This App will save my business hundreds of hours of work each week by streamlining through product options tabs and file upload. Recommend this for anyone who has lots of options with their products... And am now trawling through all Bold Apps to see what else will be able to help us grow our business.

ToyShades
United Kingdom
2 months using the app
Edited October 1, 2018

Great App and excellent service! I've been in ecommerce 20 years and am finally pleased to give a good review on service. I've worked with Rifat and Brendan with awesome quick results!

Shout out to Shubhneet and Bryson for some flawless and quick changes I needed. You guys rock!

Scott's Pizza and Kitchen
United States
2 months using the app
February 4, 2014

Easy to use and quick support!

Contact Lens Singapore by The Optometry Practice Sdn.Bhd
Malaysia
2 months using the app
August 31, 2017

We've got a pretty heavily customized site, and Bold Product Options works like a charm. We've got a ton of custom products, and setting most of them up was a straight forward process. We also have an AJAX cart, and the bold team was incredibly helpful when we ran into technical issues. All around, great app and great support. They could update the product video though, the current app looks different than the video.

4 H Mall
United States
2 months using the app
February 27, 2017

These guys have hands down the BEST customer support of any app I've ever used. For anything. Ever. Period. I cannot rate them high enough.

Fierce Defender Holsters
United States
2 months using the app
December 22, 2016

They have super fast customer support!
They responded to my e-mail fast and quick and one of the easiest companies to work with.
Our website has a lot of various on a product page, which included color, options, different price and numerous text field, ability to upload images that add on additional charges etc.
We tried several different apps but this is the best value and great app out there in shopify world. I highly recommended to all the owner of store.

Opticsvista
United States
2 months using the app
October 11, 2019

Really great application. I did enter different kind of options and the customer service is great too. They really our website. Thanks to Dylan for the help!

Canada Billard
Canada
2 months using the app
Shop Circle replied October 15, 2019

Hi there, thank you so much for taking the time to leave us a review. We're really glad to hear that Dylan was able to help you get the options set up and working for your store. Great new website, by the way!