Reviews (2,614)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

November 25, 2021

Horrible! Bold have deteriorated beyond all recognition over the past 5 years or so. Their apps are old, incompatible with each other as well as many features of Shopify. Support is hopeless and the apps are expensive too. Have gone from using 5 of their apps to none now and it will stay that way.

Vida Vida Leather Bags & Accessories
United Kingdom
About 5 years using the app
September 8, 2021

I've been using Bold to update pricing and product options on our website. Overall, the app is very easy to use. Any issues I ran into were quickly and easily addressed through their awesome customer service. The only thing that has caused some issues is that the option sets I created are not listed in alphabetical order or date modified. It can become difficult to navigate if you have many options like I do. I'd give the app 5 stars if that was fixed!

Union Wood Co
Canada
Almost 5 years using the app
March 5, 2014

The options on this app are impressive. It helps streamline our ordering process ultimately boosting our conversion rate. Similar services are way more expensive if you were to use a company outside Shopify so this app is definitely a value.

Crooked Sticks Apparel
United States
3 months using the app
April 14, 2020

I'm using the App for the first time and I was sooo confused but Vighnesh with the chat support was very helpful and got me going in about 10 minutes! Great service!

Urban Verbiage
United States
3 months using the app
November 25, 2015

Great App. Very simple to use.

Custom Hockey Tape
United States
3 months using the app
May 24, 2016

Always dreaded the addition of an option to a large catalog of parts until we found this.

Ballistic Fabrication
United States
3 months using the app
June 3, 2020

It has every thing I need and the support was prompt and great! Mayank answered all of my questions and provided resources.

D'Prima
United States
3 months using the app
Edited May 13, 2020

Best APP for customs products and the best customer services.
I recommend it, they helped me with all my questions and problems.
Shoutout to Aryan, Great Job!!!

Promocionalesad
United States
3 months using the app
December 12, 2014

Awesome! All my questions were answered promptly by the Bold support team and they made it really easy to install. This app is a must have if you need customized options for your products and it's so easy to use. Thanks for the help Boldapps!

Shmick Images
Australia
3 months using the app
June 11, 2015

Extremely useful app to integrate in your Shopify shop. I'm currently using it for my store to personalize different items. Now I have the option to let my customers choose certain things. Great app! If you want your products to have different options (size, color,...) this is the one.

Snoept
Belgium
3 months using the app