Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

February 26, 2015

We sell wicker baskets with personalized liners. That is the customer has the option to buy just basket, basket and liner or basket and liner with embroidery on it. You app was exactly what we needed for our store. Now we can define options for our customers and it saves us a lot of redundant work.
I'd give it 5 stars (instead of 4) if images could be changed based on customers option selection.

Super Cool Basket
Canada
Over 1 year using the app
January 16, 2014

Purchased the program, expected it to take three days to have it custom uploaded and it was done in 12 hours!! Thank you!!! It has great features and is an excellent add on to your site for the price point offered. Can't wait to see their future development apps for Shopify!

Senior Home Furnishings
United States
22 days using the app
August 4, 2017

Until now its beeing very nice app.

Footbooking
Portugal
22 days using the app
February 6, 2019

Very good customer support!! Fast replys with in depth help, special thanks to Rony J for resolving my issue so fast!

MagneCase
Netherlands
22 days using the app
June 2, 2016

Great App and Great customer service! Good job and thank you Bold App Team! :)

Linders Fancy Toffee 2
United States
22 days using the app
Edited October 28, 2021

Update 10-28-21 Unfortunately, I have to change the review I gave before after my latest experiences. After I realized the app created 2 issues in my shop I had to wait almost 2 weeks to get it fixed. This is unacceptable these days for an online shop, especially, when the app is a high-priced product. I had issues with my upload button, my customers were not able to upload their images for days. Also, my option prices showed up not correctly, so that my visitors always saw overpriced products!! Another big negative issue is, if my customers choose an option and change the quantity on my product pages, it will show a wrong price to my customers (30% less), so I will lose money and it is not trust-building. Jeff from the customer service told me, I have to go for a third-party service that could fix that. Wow, I can't believe that, I buy an option app that fails when my customer changes the quantity!!! The customer service which impressed me when I started with the app, disappointed me this time completely. Jeff was not solution orientated and it took too long for my startup. I will definitely think about changing to another option app developer.

FromPicToArt
United States
Over 1 year using the app
Shop Circle replied August 23, 2021

Thank you so much for the kind review. This just makes us so happy that we were able to provide the support that you needed. Thank you for using Bold and your recommendation!

January 23, 2019

Product Bold Options has been a lifesaver so far for our online shop. Our products have multiple dropdown options, some that affect price. Not sure how we would manage that without this terrific app.

Atom Skates
United States
Over 1 year using the app
September 6, 2023

Bold Product Options app is user-friendly - options are easy to set up and apply to your products and is a great solution for working around Shopify's variant limit. The team helped me set the app up completely and troubleshoot when issues came up with our theme. Special thanks to Ahmed who is kind, friendly, and super helpful with getting our app set up and ironing out the kinks. In fact, every interaction from customer service to dev has been positive, and that speaks volumes for their whole team - highly recommend this app. Thanks team!

Vira
United States
21 days using the app
October 21, 2013

Amazing!! A breeze to use and understand, a great solution with great thinking behind it...

thesignco
United Kingdom
21 days using the app
May 23, 2017

Great app we use it for all our clients.
www.echic.com.au

Beautiful Boxes Au
Australia
20 days using the app