Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

April 17, 2020

The app does more or less what it should expect that express checkout can't be used at the same time otherwise the extra cost from the option selected by the customers if not added to the bill which is deeply annoying as you have to call customers one by one all the time to process the payment.

The worst part, once i cancelled my plan with them, they have charged me until the 14.04.20 when my plan was cancelled almost a month before.

I believe that this strategy times the number of people using their apps make them a nice millions dollars on our back at the end of the year for free.

Paul Jarrel
Spain
11 months using the app
March 13, 2020

Mayank been very helpful and provided lots of support as I needed. Very patient and easy to talk too. Thank you for that! I am looking to install more applicaitons down the road.

JwayPrints
United States
11 days using the app
August 7, 2020

It is powerful, and does everything you need, but please guys, you need to develop a way for us to be able to clear the cache when a new product is published.

We publish a new product every day or two, and the cache time is too long meaning the customers do not get their customization options unless we get in there and manually clear the cache (not something non-developers would probably understand) after each product is published.

Have asked for this option months ago now, but seems to not be on the roadmap still despite support agreeing it is something they have wanted for a while as well.

Just add a "Clear Options Cache" button, or give us an option to set the cache time, and it is five stars all the way.

Online Cycling Gear
United States
11 months using the app
Edited March 2, 2020

Bold options is the best app if you want to add product options and specialization to your store. They have the best customer support, super helpful and quick to respond

Bellicci
United States
11 days using the app
July 12, 2014

This app has allowed me to add all the different variations needed.
My customers can build their own products from our site!

JB Custom Fabrication
United States
8 months using the app
January 24, 2020

Really bad support. Waited over a week only to have them tell me they couldn't make the app look good on mobile on my store. Now they are telling me to pay someone else to fix it. Not worth it.

friendly flower
United States
10 months using the app
February 8, 2014

Excellent app, does exactly what it says!

yellowkorner
France
8 months using the app
August 26, 2014

Great app.. Easy to use, and so powerful

Tokocondet.com
Indonesia
10 days using the app
January 28, 2014

Great app. I have increased sales by 30% in the first week using product upsells

My Site Plan
United States
10 days using the app
March 20, 2017

I gave multiple chances to this app and all of them have failed. Every time there was bug of some kind making purchasing an item either difficult, confusing or impossible. Either the prices were not showing up in the cart making it confusing for customers, either the options wasn't showing up at all in the cart or the product itself was simply not there anymore. Sometimes, the price was even doubled for no reason. I've seen customers trying to purchase an item and not doing it because of these issues. We've lost money and time with that app and I don't recommend it. It might work for you but for us it was a complete failure. A lot of room for improvement.

Brilliance Table Lamps
United States
8 months using the app