SC Product Options , 2,520 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization capabilities, especially useful for stores with a large product range. It offers unlimited options, sets, and conditional logic, with recent upgrades simplifying setup and enhancing functionality. The support team is known for their quick and efficient problem-solving. The Dynamic List feature, which automatically applies Option Sets to new products, is a standout. Some merchants have reported occasional glitches and syncing issues, but these are typically resolved swiftly. The app's ability to manage Shopify's variant limit and offer unique features is highly valued, making it particularly beneficial for businesses offering customizable products.

Edited April 8, 2020

Fantastic software just like every Bold App I have ever used for my stores. I received amazing support from Rony because I needed help with my set up. He went over the top to help navigate my special circumstances with the Themeforest Theme that my clients wanted which needed some special edits on the same day that I was trying to launch! Thanks again BOLD!

Best Darn Brands
United States
4 days using the app
February 8, 2014

Very difficult to install but functionality looks good

Enchanted Charms Ltd
United Kingdom
4 months using the app
Edited December 19, 2017

UPDATE____

For one more time i send an email and they dont reach back to me. I have issues and i cant work with them if they dont have good support.

I think it's a good app. I had tried a couple of other Options apps but this is the only one that has the flexibility that I need. The only issue is the support i think, because i send them an email to install for me and they did not reach back to me directly, as other apps do.

Thepionears
Greece
4 months using the app
January 2, 2014

Intuitive and super simple - deploy optionals across products with ease and differentiate optionals amongst products in the same simple fashion - fast and solid!!!

GBioline
Denmark
3 months using the app
July 3, 2022

Good app, but the Help Center website is badly structured. They make many other apps besides this one, and the worst part is that the support information for all of them is in the same reference page.
Every time you want to get documentation for this app, you have to check if the search result is about this app out of 40+ apps. While this is a good app, this stress is tremendous and wastes a lot of time.
At the very least, there should be a filtering feature on the support page.
Again, this is very disappointing because this app itself is a good app.

itamo
Japan
4 months using the app
December 21, 2013

Great app! I am glad that I found it. It solved my need perfectly!

Engraving Extreme
United States
3 months using the app
Edited July 28, 2019

I normally really LOVE Bold Apps and I think they're a good company, but this app definitely has some issues that they can't seem to fix for me. In particular, the app seems to randomly apply the options to some products and not others, giving me and my customers a very inconsistent experience. When I try to contact Bold, they are "kind of" helpful, but the thing is, I get passed from one rep to another and often have to explain the problem over and over again. I also feel that the reps do not read my messages carefully, because sometimes they make suggestions for things that I've already tried doing, which makes me feel like I'm wasting my time. I'm STILL trying to get it to work properly, after having it for over a month and paying for the $20 subscription. It's been a frustrating experience, but I'm hoping that Bold will try to improve this product, because so far, I don't feel like it's "there" yet.

woot & hammy
United States
4 months using the app
Shop Circle replied July 4, 2019

Thanks very much for taking the time to leave us a review; we're always happy to hear when support is able to solve any issues and answer any questions our merchants have!

We can't wait to you use Product Options on your store to offer engraving and chain length customizations for your necklaces - by the way, I really love your animal jewelry and the Celtic designs!

Don't hesitate to reach out if you have any other questions. :-)

Edited December 13, 2018

Bemused Inc.

The product documentation is horrendous. It's clearly written to be deciphered by an astrophysicist, but not to an average user. There must be some hidden *modes* in configuring the options. I am literally scouring the screen, page by page, pixel by pixel, trying to locate some invisible radio buttons that are so ludicrously so well concealed!

It's been TWO weeks and I am still trying to figure out how to justify my US$19.99 / mth subscription. Obviously, my optimism has been misplaced...

Squadron Wraps
Canada
3 months using the app
March 23, 2019

I've paid and upgraded to premium, however, my options remain at the basic level and I cannot set up swatches. Very frustrating...

Rattan Imports
United States
4 months using the app
Shop Circle replied March 26, 2019

Hi there, thank you for the review. I wanted to apologize that you ran into some issues regarding the switch from Basic to Premium, however I am happy to see that our support team was able to assist you and get that working!

December 9, 2013

Very Good app. Does what's it meant to do, with the option to customize CSS to integrate seamlessly in your theme.

The Kitchen Canada
Canada
3 months using the app