Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

July 28, 2015

Wow, great app for custom options on your product! Needed help at first and Ron at Bold Support helped me so much! Without him, I would still be waiting for a reply. Thanks Ron!

Gta5service
India
10 days using the app
October 14, 2017

Amazing app with amazing support team!

Ws Italy
Italy
10 days using the app
June 15, 2018

Looking good so far but I just need to follow the guidance to tailor it to our needs. Thank you!

Areteleotards
United Kingdom
10 days using the app
June 3, 2020

Perfekt help. Great Team. Thank you for your help. fast help. super service. i recomendet this app to everyone

Kinder Wand
Germany
10 days using the app
October 1, 2020

I am so happy right now! This is exactly the app I needed to take my business to the next level. I had a minor setup issue and received excellent and quick support from the Bold Team :) Thank you!!

Hey Duvet™
Australia
10 days using the app
Shop Circle replied October 13, 2020

Thank you for your review! We are so happy that we were able to help with any support you needed. We are also very excited to see you take your business to the next level and we will be there for you if you needed any assistance. Thank you!

June 6, 2014

For now I´m just loving it!!! I just downloaded this app and it looks just as what I´m looking for! I just hope the installation was done correctly but relly can´t wait to put my hand son to this gem!!! Thank you!!!

I Can Fly Shop
France
10 days using the app
May 2, 2020

Very good App and, Very good customer services.
Thank You
Dentamed USA Your Medical Dental Equipment

DENTAMED USA
United States
8 months using the app
February 26, 2016

A very inconsiderate company with a staff that is more interested in closing tickets then getting the job done correctly.

Oh and don't try and reach them an hour before they close, especially on Fridays. In three weeks they have not returned an email or returned a call after 4pm. they say they close at 5pm.

Shopify should screen their builders more throughly

Lidamd Com
United States
8 months using the app
August 25, 2015

Bold apps has ALMOST knocked this category out of the park on this one.

I love the conditional logic, and the fact that each option can manipulate the price (though in a bit of a roundabout way) of the product. However, I would like to see them implement a more intuitive and rapid means of entering options without using the mouse to confirm each entry. This is exceptionally tedious and makes an otherwise wonderful experience, into something that I am not all that stoked about doing in some cases.

I know I am splitting hairs, but the average shopify store owner is a busy-as-hell person, I'd like to see that taken into account.

Oh yeah, and the install process is a nightmare, and easy to screw up if youre not careful or knowledgable - I refuse to pay the fee for professional install,, but I messed up somewhere and screwed up my cart's remove button. MY FAULT, but still, another slight inconvenience.

Overall, this app is by far the best option for creating complex - conditional logic based options menus. I spent a long time tryng to find the right solution for my custom decal/t-shirt/apparel shop, and this is finally it.

THANKS BOLD APPS. Make the few improvements I mentioned and you will become legends in my book!!!

Decalsnw
United States
8 months using the app
February 8, 2016

I love this app. I offer many different options and many different combinations of options on my items and this app makes keeping them organized a snap. I love that I can show certain options only if a previous option warrants it and that my customers can easily edit their items from their cart instead of starting all over. Customer service has been awesome too! Thanks for making my life easier!

Purple Pelican Designs
United States
10 days using the app