Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

March 26, 2020

I am installing this app manually and had some issues.
The help of the support team is amazing.
Mona, you did great, Thx for the support.

Alles Glas Online
Belgium
9 days using the app
October 20, 2013

WOW, really stellar app here, creates a lot of nice functionality/customizations for your products!

FifaCoinSellers
United States
9 days using the app
February 2, 2022

Bold Options is absolutely amazing and the customer service is even better! They have helped me fix any hiccups I have had along the way!

Ooh and Aah
United States
9 days using the app
Shop Circle replied February 9, 2022

Thank you so much for your review! Don't hesitate letting us know if you need anything else. :)

April 29, 2014

First App I installed and I love it already!

Western Heritage Furniture
United States
9 days using the app
July 16, 2021

i have been using this app for a few months now and at first the customer service was great and product working well. HOWEVER, I tried to create new options on a new product and it is not working properly now... i've contacted customer service multiple times and the responses have been seriously lacking. i get one response per day asking questions that i've already answered multiple times to different people... which drags out the issues even further. In addition i have another ticket that has been outstanding for 3+ months.... with no resolution..... general jist... the app is more expensive than most apps on the marketplace for this service and I wouldnt mind paying it if theyre customer service was better. but when i have an issue with an app that impacts my revenue, i would expext PROMPT resolution.

Sunshine And Pixels
United States
7 months using the app
February 17, 2017

Great app & probably the most important addition to my store. This tool makes dynamic pricing simple. Customer service was fast and on point. I absolutely recommend trying this app.

Kays Country Kitchen
Sweden
9 days using the app
March 25, 2014

We are using the Product Option from Bold at our new website. It is a great App to give you the liberty to create options to sell products!!! Very easy to manage and to create all options needed. The only downturn is that there is no way to control inventory with sizes available per product... Other than that it is great! I am sure it will be very helpful for lot of websites!

guriabeachwear
United States
7 months using the app
May 16, 2014

I love this app. It does everything it says and more. Made my life so much easier.

Electronic Universe
Australia
8 days using the app
May 3, 2018

it is The Best App, real Auto "install" and no any problem

Fw Label
Hong Kong SAR
8 days using the app
April 14, 2020

Great app, help me a lot. The customer service is good. thank you so much :) It save me alot of time to manage my order.

ointek-test
China
8 days using the app