Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

February 6, 2023

Ich bin sehr zufrieden mit der Bold Product Option App. Als ich Probleme beim Einrichten der App in meinem Theme hatte wurde mir sehr schnell von Ahmed geholfen. Ahmed hat die Installation in meinem Theme vorgenommen, jetzt funktioniert alles einwandfrei. Die Kommunikation mit Ahmed war sehr gut, er hat mich bei jedem Schritt informiert was er machen wird und was ich machen muss. Vielen Dank Ahmed für den super Service!!!

Roweo
Austria
6 days using the app
May 22, 2014

Perfect! I watched the tutorial and all of my customization options are up and running and working smoothly. I LOVE that I could add them all at one time, as well. Huge time saver Thanks, guys. :)

KNK Welding Hats
United States
6 days using the app
November 15, 2022

I have installed and uninstalled this app many times, I waited a week for a call with a customer service representative and the call dropped. It is still running on the 1.0 version and will not update. I am being charged each uninstall and re-install. If the app were to update to the newest version, I may be able to use it properly.

millie + roo
United States
5 months using the app
January 26, 2015

Very useful app, without it, we wouldn't be able to showcase our English courses around the world.

Up English
Spain
5 months using the app
November 25, 2013

All of the BOLD apps are amazing. This one in particular is ESSENTIAL for any store requiring anything less than the most modest level of customization. I will definitely be recommending this app to everyone I know using Shopify!

SIDEWALLJEDI
United States
6 days using the app
February 24, 2015

Overall not a bad product, but not great. It'll have to do until we can afford to pay 10K to have a nice website built for us. The main issue with this app is that it doesn't track inventory for common variants like size, or color. So the type of options you can realistically use with this app is limited. Their customer service is responsive though and they offered a work around. The work around was to create a duplicate hidden product, but the problem is it shows the same item twice in the cart, and at the very end at check out, its removed since its a hidden product. Very confusing for buyers to click add to cart for 1 item, and see it appear twice in their cart, so that didn't work. This app is awesome to use for adding options like "accessories" though. With the premium version, it shows "total extras" for any additional add-ons your customer chooses, which is pretty cool.

Huff & Puffers
United States
6 months using the app
January 26, 2018

I've lost hundreds of dollars over the last couple weeks because the price of add-ons wasn't included in the shopping cart... customers basically got free products. I wouldn't recommend getting this if you want consistency.

The customer service was also lackluster. Not super helpful and sometimes condescending.

Limelife Planners
United States
5 months using the app
March 17, 2022

Great app with very good support, shout out to Jeff for his amazing help! The app seems to have met my expectations.

PawPrint | #1 Custom Pet Canvas Art Prints
Canada
6 days using the app
Shop Circle replied March 24, 2022

Jeff is an absolute rockstar! We'll make sure to forward your feedback. :)

Thanks for choosing Bold! Hope you have a wonderful day.

May 5, 2016

I downloaded the app immediately after watching the intro video. My industry is very unique in how we serve our clients and requires a lot of customization. The features in this app will surely allow us to create the customization options that our customers need in order to have a more efficient and even fun ordering experience.

I got this and Customer Pricing, and Loyalty Points! I highly recommend investing in these apps. It'll make your life much easier! The support they offer is second to none as well!

Crimsonmuzikvocalz
United States
6 days using the app
August 25, 2020

Testing out this app - can't fully vouch for the app itself as I am testing it, but Nir's customer service was stupendous! He was able to help me from installing it to setting up my first conditional logic and ensuring it worked how I wanted. Thank you! Can't wait to keep testing it to see if it's what works best for my business!

Make It Dazzle Shop
United States
6 days using the app