Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

February 6, 2014

Love this app for our jewellery customisation. Great instructional videos, easy to use, great support

Trilby Phoenix
Australia
5 months using the app
June 25, 2023

Great app and i express my heartfelt thanks to the support team, particularly Sanjay. This application has exceeded my expectations in terms of its functionality and ease of use.

Lamantina
United States
7 days using the app
Shop Circle replied June 26, 2023

Thank you for leaving us a 5🌟 review! It is our pleasure to hear your valuable feedback and your kind words about our product and support team. We are always here to help you 24/7 with anything you need.

Have a lovely day and all the best with your business,

Customer Success Team I Shop Circle

December 9, 2013

Great customer service...speedy response and eager to please. Thanks!

Shop Gh2
United States
7 days using the app
August 12, 2014

The BoldApps team has been super fast and helpful in helping us get Product Options installed. The product options plugin is a great tool that has helped us streamline ordering processes, making them more informative for our customer and reducing back and forth to get customization features settled.

Radius Networks Store
United States
5 months using the app
June 2, 2023

Very good App and fast implementation with the Bold expertise developer for all stores..

Thank you!

Extera
San Marino
7 days using the app
Shop Circle replied June 5, 2023

Thank you for your review and feedback! It's awesome to hear that you found our product useful and we’re so glad to be a part of your store's success.
Should you need any help, feel free to reach us back.

Have a lovely day,
Customer Success Team I Shop Circle

January 26, 2014

I love that this app, because it enables me to provide more options to my customers. For this reason, my customers are able customize platters and other catered choices they want with little effort on my part. It helps me automatize things that use to be rather time intensive for me. Great app.

Shop N Drop Groceries
United States
5 months using the app
November 6, 2017

Just beginning to use this App and so far it's great! The customer support is awesome! MC is so quick to respond to my questions and she patiently guides me through the steps! Thank you so much! :D

The Providence Cookie Company Llc
United States
7 days using the app
April 20, 2017

Where do I begin. Product options by Bold is the app that I require for my online store but the setup is not so easy. Our issue is that when you create your options and the options forms are created. We have no way to edit how the form will appear on our pages. The layout looks like crap with input boxes and other from elements all over the place.
We have been back and forth with Bold Support regarding this and they continue to make small tweaks to the layout but we can't seem to get what we require even when we provide them with screen shots of how we want our page to look like.
To this point Bold has tried to work with us but we are 3 weeks behind our launch date of our site due to this issue... We need action NOW! and an extension on the trial would be nice to make up for lost time due to poor support.

Great Signs
Canada
7 months using the app
November 24, 2013

Can't fault it! Does everything it says in description and easy to use!

Santa Hates You
United Kingdom
7 days using the app
July 22, 2013

Shopify has a ridiculous options system for products - Shappify's product options is the perfect solution!! Thank you!

Vēga Boards
Switzerland
7 days using the app