Reviews (2,609)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

October 21, 2019

First I want to say that the customer service from Bold is beyond excellent. Rony was extremely helpful in assisting us in getting name engraving setup on our store. He even helped us to get the price to change on the product page when engraving was selected. This is truly a great app from a great company ...

AFBookstore.com
United States
5 days using the app
Shop Circle replied October 22, 2019

Thanks so much for the kind words; we'll be sure to let Rony know! He's a great guy, and is very knowledgeable about Product Options, so we're thrilled to hear he was able to assist you with getting the engraving set up for your store, as well as the price changes on the product page.

We appreciate you taking the time to leave us a review; thank you, and please don't hesitate to reach out if you need anything else!

December 20, 2018

Does the job - but it's SUPER half-baked. You'll get what you want out of it, but you'll be pulling teeth to do so; and then once you set things up - it's interface is god awful and you'll be confused on what you set up in the first place!

But alas - It works well enough, and it's the only option. God damnit.

Soul Ceramics
United States
5 months using the app
February 11, 2016

Henry from the Team Bold Apps did an amazing job installing the product options to our Shopify Theme. The product integrates seamlessly throughout the site and more importantly the entire platform.

Henry took care of the installation within 15 minutes of granting him access to our store. He also provided us with technical support access.

Much appreciated //Craig

Ea Steel Sales
United States
5 days using the app
May 10, 2015

Easy to install. Makes creating variants a snap.

A Candle Co. / Bell-A-Roma Candles - Scented Soy Candles
United States
5 days using the app
November 4, 2019

I'm in the middle of my trial trying different options. Each time I've had a question, support has been more than helpful. Tonight Chintan assisted me with understanding some of the premium features. Thanks for the assistance. Great info and great prompt service.

Inspiration to Design
United States
5 days using the app
Shop Circle replied November 5, 2019

Thanks so much for the review; we hope that our Product Options app ends up being a great option for your store! Glad to hear that Chintan was able to assist you over chat when it came to understanding some of our premium features.

If you find yourself in a situation where our live chat is offline, feel free to peruse our Help Center - there's tons of great information there as well!

July 30, 2019

such a genius team... lovvvvvvvvve them guys all . although i have not finished my installation yet , but!!!!!! i have felt grand love from each officer like Taylor, Jade,Paul, and Ankur ,and Laurel. those guys all are very awesome !!!! recommend to all of you !!!! bold must be a great company !!! only a good company ...then will have good customers relationship management !!!!!

Best Love Sex Doll - New Eve Official Store
Hong Kong SAR
5 days using the app
Shop Circle replied August 2, 2019

Hi there! Thank you so much for the review. We're always happy to get shout outs like this and everyone on our team was excited to see their names emblazoned on the app store :)

We look forward to hearing from you in the future!

January 14, 2015

Product Options is a helpful way of making something more complex on top of the Shopify structure, however does require a bit of HTML skills to get it to look and feel nicer than the out-the-box presets. Support team are pretty helpful too, but I'd recommend paying to get it installed as it's a bit fiddly.

MensPackage
United Kingdom
4 months using the app
December 23, 2013

Very excellent application, every one needs this in his estore

Artonr
United Arab Emirates
5 days using the app
Edited April 4, 2023

Ahmed was Extremely helpful in setting up on my theme. Responsive if questions are asked. Any issues were resolved very quickly.

Anything You Can Screen, We Can Screen Better!
United States
5 days using the app
November 18, 2022

We have used it for several years now, it works well. But all my Options set is waiting to be re-synced for 2 weeks, and it doesn't show on my product page.No customer service, no one to help me, I e-mailed and use the live chat, and no real people respond to me, and I am so frustrated.

MelodyNecklace
China
4 months using the app