Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

October 2, 2013

It is very easy to use, much simpler than what came with my shopping site. I have only 2 products that have multiple options, and it was worth uploading just for that, without this program i could not feature those products.

Haute Sisqué
France
5 months using the app
December 26, 2013

This is a must-have, yet priced reasonable... thanks to your team

Evottica SG
Singapore
6 days using the app
February 8, 2023

Ive used bold throughout the years on different shopify stores. Definitely a go-to for more options and image uploads. Customer service is fast to help when you can't figure something out.

Apex Stickers
United States
6 days using the app
February 6, 2023

Ich bin sehr zufrieden mit der Bold Product Option App. Als ich Probleme beim Einrichten der App in meinem Theme hatte wurde mir sehr schnell von Ahmed geholfen. Ahmed hat die Installation in meinem Theme vorgenommen, jetzt funktioniert alles einwandfrei. Die Kommunikation mit Ahmed war sehr gut, er hat mich bei jedem Schritt informiert was er machen wird und was ich machen muss. Vielen Dank Ahmed für den super Service!!!

Roweo
Austria
6 days using the app
May 22, 2014

Perfect! I watched the tutorial and all of my customization options are up and running and working smoothly. I LOVE that I could add them all at one time, as well. Huge time saver Thanks, guys. :)

KNK Welding Hats
United States
6 days using the app
January 26, 2015

Very useful app, without it, we wouldn't be able to showcase our English courses around the world.

Up English
Spain
5 months using the app
November 15, 2022

I have installed and uninstalled this app many times, I waited a week for a call with a customer service representative and the call dropped. It is still running on the 1.0 version and will not update. I am being charged each uninstall and re-install. If the app were to update to the newest version, I may be able to use it properly.

millie + roo
United States
5 months using the app
November 25, 2013

All of the BOLD apps are amazing. This one in particular is ESSENTIAL for any store requiring anything less than the most modest level of customization. I will definitely be recommending this app to everyone I know using Shopify!

SIDEWALLJEDI
United States
6 days using the app
January 15, 2018

App resets often when trying to add selection options. After saving, options come out of order miscellaneously. Items can't save with a "duplicate" error message even when there is no duplicate. No bulk options import option.

Shopwavesglasses
United States
6 months using the app
January 26, 2018

I've lost hundreds of dollars over the last couple weeks because the price of add-ons wasn't included in the shopping cart... customers basically got free products. I wouldn't recommend getting this if you want consistency.

The customer service was also lackluster. Not super helpful and sometimes condescending.

Limelife Planners
United States
5 months using the app