Reviews (2,609)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

July 10, 2019

PROS: It is good for stores who need multiple options to extend Shopifys 100 variant option barrier. Support via chat was responsive. Email support was within 24 hours for a response and a few days to implement but they were good overall.

CON: If you have hundreds of options in an option set with image swatches, it takes forever for it to sync with Bold's System to update the options on your store - so the spinning icon is on purpose - just wait for it to complete or go and do something else for a few hours. I may still have to use another app for what I need, but it seems to do what it is supposed to but with less options selected. I had 300 then 600 then 1400 and at all stages it takes forever for it to sync.

TIP: If you made an option set and it has hundreds of options and then you DUPLICATE that option set - when you update ONE of the option sets (it will update ALL of them, since you duplicated it) This will then take a very long time to update.

kingfisherwoodworks
United States
4 months using the app
May 4, 2018

The Bold team provide consistently great customer support.

Eatcultured
United States
3 months using the app
Edited September 18, 2019

Very useful app. Great support from Rahul. App needs some adjustments and upgrades regarding pricing.

pictureperfectprinting
South Africa
3 months using the app
Shop Circle replied September 19, 2019

Hi there! Thank you so much for the review and the feedback. We're always looking for ways to improve our app so that it fits better for our merchants, so they can continue doing what they do best. We appreciate you taking the time to share your thoughts on our app!

Please let us know if there's anything else we can help you with. :-) Love your split canvas photo examples, by the way!

Edited November 27, 2015

Support took longer than I was hoping for. Once I did receive support it was quick and efficient. Great app so far.

Loc8
South Africa
3 months using the app
February 11, 2018

NOT GOOD , TOO MANY PROBLEMS , CODING VARIANTS NOT EASY TO EDIT

Beauty Supply Us
United States
3 months using the app
June 18, 2017

Tyson from Bold support was super, fast end precise communication. I'm still testing the app, but by far the best one offering a total integration of not just adding field, but pricing the options.

Thanks. Tyson.

Rikeoo
United States
4 days using the app
January 18, 2019

Awesome! Service is so nice. This is what I want!thank you so much. It solve my question! Product page is prefect now.

TruscendBestHair
United States
4 days using the app
November 27, 2019

Chintan helped a lot with the setup. He was really patient while i explained my requirements and gave me all the information needed to complete them.

Fiori
Dominican Republic
4 days using the app
Shop Circle replied November 27, 2019

Hello! We're happy to hear that Chintan was able to work with you to get you the information you needed in order to meet the requirements of what you were looking for.

Please don't hesitate to reach out if you need any other assistance; we'd be glad to help again!

April 17, 2014

Excellent app. just what we were looking for.

This one offers unique opportunities that can be configured to suit all requirements.
The learning curve is pretty easy going. The whole process takes only minutes to learn and apply.
We envisage many happy hours ahead as we fiddle and adapt the app to our own needs.
Best app ever, springs easily to mind.
And did we mention the excellent support team?

The Spiceworks: Hereford Herbs & Spices
United Kingdom
4 days using the app
January 12, 2014

Great app that syncs perfectly with Shopify stores. Quick and available service as well. Highly recommend.

OfficeDesk.com
United States
4 days using the app