Reviews (2,606)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

September 13, 2018

Simply put, without this app, I would not be in business.

I recently switched to Shopify from Oscommerce. Under oscommerce I was able to have as many variations as I wanted. However, oscommerce is lacking in many areas, so I needed to switch to a different web host. I chose Shopify, but only after switching realized that I would be limited in the amount of product options I could offer. That would not work, as my customers rely on me for custom made gear, and I can only offer that with lots of options for each listing.

I have one product that has almost 2 dozen options, giving you thousands of possible configurations.

Needless to say, I panicked. I was not ready for that, and thought I had made a huge mistake switching to Shopify.

Anyway, started searching for possible solutions and found your app.

To be honest, I was a little disappointed to see that it would cost a recurring monthly fee instead of just a one time purchase, but you have to remember I am coming from an open source shopping cart where everything was free.

But I bit the bullet and am glad I did. The way your app organizes all the options is much easier to use than Oscommerce. So, it saves me time in editing and creating new product options. Plus it integrates very nicely with my listings and looks very professional.

Without your app, I would have most likely have had to switch to another web host/shopping cart.

So, I definitely thank you for this app and my customers thank you. They have been very impressed with my new site and how it is laid out with all the custom options they can choose from.

Simply Light Designs
United States
14 days using the app
January 25, 2023

Bold Product Options has been a great tool to provide our customers with a more personalized experience when ordering.
Jeff in Customer Service responded to my questions promptly and answered them accordingly.

Simplesigns.biz
United States
14 days using the app
Edited July 13, 2020

Quick response and work from Nir! Highly recommend merchants to use this app if you are looking for complete product customisation

Fitzbillies
United Kingdom
14 days using the app
January 6, 2020

Great app! Just what o have been looking for. Thank you Marty and Shubhneet you were a great help!

Brushes with a View
United States
14 days using the app
Shop Circle replied January 7, 2020

Hi there! We're so glad to hear that Marty and Shubhneet were able to work with you to get the app installed and answer any questions you may have had. Please don't hesitate to reach out if you need anything else!

Edited May 5, 2020

These guys know what are they doing! I had an issue which I was trying to get Shopify to fix for days related to my currency. Then I came across this app that offered great features to my eCommerce and had one of their experts to work on my site. Guess what happened? They fixed my first issue with Shopify! I look forward to use more of these guy's apps!

Dukan Oman
Oman
14 days using the app
February 21, 2020

Wow what a great experience i have had with Bold. I had a small issue with the installation but Marty help me out immediately Thank you Thank you!

Sail Exchange
Australia
14 days using the app
July 11, 2019

this app is great for adding customized variants and options. Rebecca was of great great assistance.

Sugarlicious
South Africa
14 days using the app
Shop Circle replied July 11, 2019

We love being able to help our customers add customizations that showcase how unique their products are - thank you for leaving us a review and giving a shout out to our support team. Your ice cream macarons look incredible!

March 21, 2018

Poor Customer service and very complex to use. Still waiting assistance to install.. will definitely look for something else

Pastreez
United States
13 days using the app
May 12, 2019

The app did not work and after uninstalling it left a bunch of random code at the top of my website... BEWARE!!

Gym Experts™
United States
13 days using the app
Shop Circle replied May 22, 2019

Hello there! We are very sorry to hear that there are issues with code appearing on your store after you've uninstalled. We would be happy to discuss further via email or phone if you'd like! Hope to hear from you soon.

February 12, 2022

good to use it! and the specialist are really helpful. the app will help me a lot with some special functions

Personalprintgift
Hong Kong SAR
13 days using the app
Shop Circle replied February 14, 2022

Thank you for choosing Bold! :) We're happy to hear how you've been enjoying Product Options.

Have a lovely day!