Reviews (2,606)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

October 2, 2017

Great app but we had to upgrade to Product Builder to get what we want. MC with customer support was great with helping us out!

Slimtech
United States
12 days using the app
September 14, 2022

Great app, gives great support especially Alina! Very thankful for this app. I recommend creating more swatch options for example with numbers instead of colors or images.

Animified
Sweden
12 days using the app
December 18, 2019

So far it seems like a good app but for it to integrate with recurring subs there's an upgrade to premium needed. Chintan was very helpful in walking me through the functionality.

SpiceBokx
United States
12 days using the app
March 10, 2021

If I could give zero starts I would. TERRIBLE TERRIBLE SUPPORT - I contacted them 5 times for this issue and had 1 reply asking for access to my store and they STILL have not even attempted to login to resolve this issue. This app does not calculate product add on cost properly. It says its going to charge the customer then upon checkout, the customer is not charged. I found a MUCH better app DYNAMIC PRODUCT OPTIONS and the support is wonderful.

BlackBox Cages & Rack Systems
United States
12 days using the app
Shop Circle replied March 11, 2021

Thank you for your review. We terribly sorry for the inconvenience that this has caused. When customer service falls shorts of customer expectation we take this very seriously. We really appreciate the feedback as it helps us improve our services.

April 13, 2016

MC was very helpful getting the app to work. She got everything working the way I needed it! Thanks MC!!

Koffee Katering
United States
11 days using the app
April 3, 2019

I like the app but I have 3 days left in my trial period and now I can't access any of the services in this app or make changes to my Shopify products anymore .

Woodbridge Costumes
Canada
11 days using the app
Shop Circle replied April 8, 2019

Hi there, thank you for your review. We're very sorry you were having troubles with accessing the app. I'm really happy to see that the issue was able to be sorted out! We hope you continue enjoying the app, and do let us know if you have any further questions or concerns.

March 1, 2016

Product Options - The actual product works wonderful as do all of bolds apps, i also use Recurring Orders.

The install on this product is extremely technical and I wouldn't suggest doing a self install.

I ran into an issue with Product Options and Recurring Orders working together smoothly and MC saved the day - ask for her by name if you have questions.

Preparing to launch our store in Beta soon and MC really took a weight off of my shoulders!

The Tmi Box
United States
11 days using the app
April 24, 2018

The display was pretty ugly on our website and didn't adapt according to our theme.

Printoctopus
India
11 days using the app
Edited November 9, 2022

Updating my review. Responsive support, first Installed this app and could not get it to work . Contacted support and they responded very quickly to help get the code installed to the liquid

LAVISSO
United States
11 days using the app
Shop Circle replied November 14, 2022

Thanks so much for taking the time to update your feedback. We are just so happy to hear that the team was able to help resolve your issues in a timely manner. We are always happy to help our merchants with any issues they may be facing. Thanks for choosing Bold!

July 7, 2016

Awesome, exactly what i was missing!

Kotletka Shop
Russia
11 days using the app