Reviews (2,619)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.
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Great app and excellent customer service. Highly recommend.
AVOID AT ALL COST, unless you have a lot of time dealing with their dragging support who tries all the tricks they can think of to make you give up contacting them. If you have all the time in the world to deal with their support by all means.
www.bijouxmedusa.com Installation was quick and really fast. Thanks Guy for the help! I recommend the apps
Jennifer is the bomb! Super helpful :) I'm so excited about this new customization features to make shopping experience better for our customers.
Hey there! We're so happy to hear that Jennifer was able to help. We're excited as well to see what you do with the options! We do hope it helps your business succeed. If there is anything you need, please chat or email us!
Really amazing product! Easy to use and a great time saver. I have lots of complicated options and this helped me so much. Thank you!
Amazing and very helpful app, a must have. And I have to say one of the best customer service, (wish others did the same). Email communication was like as if we were chatting via messenger, or even better texting back and forth. This app will be helpful for those like myself that need more variants. Shopify's 100 total variants doesnt cut it, so I had to create multiple links and products to complete the sales. This app gets rid of all those additional links. Less confusion for the customer, and less "special instructions" on their end.
The worst app, hands down, with the worst customer service ive ever experienced. What a joke. i called the customer service number and literally woke the woman from sleep at 11:28 am. She answered "hello?"
i was like "is this bold??" She didn't tell me her name, etc. and gave me the runaround for 30 min. Told me it was MY fault. unbelievable!!!! Update: after 2 weeks, im CONFIRMING that this is the worst app you'll ever pay for.
Options works and works well. However, it's not foolproof (example: the multiple dropdown format allows you to check off multiple options in mobile, but on desktop it gets you to highlight the options, effectively making it look to the user that you're picking one at a time). Nevertheless, the support team does work for you even though it can take a while during busy times. I'm happy to have the app but would love to see refinement in the UX. Thanks!
It doesn't work. I tried using it in 2 different stores and both times it simply brings you back to the starting screen where you have to enter your URL. Should you need to manually install it, there was no prompt to do so.
Nice app but fairly time-consuming to make required liquid updates, unless you want to pay more to have this done for you. I'm still in the midst of installation, but from what I can tell this looks like an awesome app which will be hugely beneficial to both our site and business.