Reviews (2,619)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.
Refine
-
By rating
I really loved the support provided by bold team members Harpreet , Sam and Rifat. And the app is awesome!
I really like this app! It's exactly what I was searching for. I manufacture premium silk pillowcases and sleep accessories to help career women unwind and wake up refreshed-- & we offer monogramming on certain products as an upgrade. With this app we were able to include this option on our new Shopify store without any issues and the installation was simple! Great job!
User friendly and very flexible app. Surely the best of his kind!
Plus, its compatible with the Quantity Break app... A powerful combo!
Unanticipated complexity with the integration but they provide awesome support.
With the free 14 days trial, you can't be wrong.
Thanks to RONY I was able to do great things in my product page. He is super fast, friendly, and helpful! I highly recommend the app and the great staff.
Alina and the support crew have helped me out every single time I've had an issue with the install on both of my stores. The app does what I need it to do and the UI is easy to understand. Reasons it's not a full five-star app: It is challenging to make the app work correctly with an AJAX cart. I've had the BOLD team do the code install several times and once or twice it seems like it stops working for unknown reasons. This is offset by the killer support team at BOLD. The other issue is customizability. The display settings are rather limited and while the app has a field for custom CSS, it would be really cool if you could do it through the UI. Silver lining: I've learned a lot about CSS by trying to get my options to look the way I want them to. Still not quite there but I'm getting closer! If there were a few more display options in the app it would be five stars easily.
Did not work correctly after they installed the coding on my site (yes paid them) that's money I will never get back. Is impossible to get any support people on the phone and not only did it not work properly but caused issues with my store putting my business in jeopardy and sales. Yes we ring about 5,000 a day through our store so it was a pretty serious issue. I finally fixed it myself after I republished an olde version before they added the code and fixed it right away. Would not recommend and very disappointing being I have several of Bold aps and spend allot of money monthly with them. So before anyone thinks that I'm just being a hater that is not the case at all... just frustrated.
I am just getting started with these apps and they have been very helpful . Aryan went above and beyond to help.
Very very helpful staff especially MC & Lawrence. They help out in any way the can. Great App.
Sukh and Grant did an awesome job helping us get our new options to show up in the right places. quick service too!!
Hi there! Thanks so much for taking the time to leave us a review; we're glad to hear that Sukh and Grant were able to work with you to get the new options showing up properly in the correct spots! Please don't hesitate to let us know if there's anything else we can help you with.
Super app with an absolutely amazing team of techs eager to assist. Kelsey was incredible to work with-extremely professional and eager to help me not only resolve my issue but help me understand the process. Mayank was also extremely helpful. Both the app and the team are superb! I highly recommend Bold for every business!
Hi there! Thank you so much for the kind words, and for taking the time to leave us a review. We're glad to hear that our team of specialists were able to work with you and get everything working as you wanted it to in a quick and timely manner. Thanks so much for the recommendation! Cheers.