Reviews (2,606)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

February 10, 2023

We've used Bold Product Options for years to help add several important customizations to our shop's product pages. We've always appreciated the ease of use of the app, but even more so, the immediate help we get from the support team when needed. In particular, Jeff helped us out of a bind this morning! He was friendly, responsive and helped educate me on the changes he was implementing so I don't make the same mistake again. Thanks Jeff! :-)

ro•sham•bo eyewear
United States
Almost 5 years using the app
September 2, 2013

WOW! What a powerful app.
Easy to setup and answered all our wants when it comes to customer customization. Couldn't ask for much more in terms of variables control to be completely honest.

Oh and lets also mention the great support. Same day answering make it extremely easy to get our questions resolved. Looking forward to see more from Bold.

Mister Mister
Australia
Almost 5 years using the app
Edited September 18, 2018

We have been using this app for over a year and it has yet to disappoint us! Bold helped us get everything set-up and truly answered all of our questions for us over the past year. For example, tonight we were having an issue which customers had messaged us about and GURI (the person I spoke with on live chat) was able to answer my questions and solve the issue in less than 5 minutes! That is service! Thank you again for an awesome product and service!

Ayla James
United States
Almost 5 years using the app
Edited April 3, 2023

We reached out for an issue we were experiencing. Alina looked into the issue and solved it super fast!! Alina Rocks!!!

Designs by Planner Perfect
United States
Almost 5 years using the app
Shop Circle replied October 15, 2019

Thanks so much for the review; we're glad to hear that Simran was able to help you out with Product Options to get conditional logic working for you!

Your planners are gorgeous by the way. :-)

April 30, 2019

This app is useful for our large catalog. Rushi & Rony helped me quickly resolve any issues I had with setting up options and specific display settings. Thank you!

Urban Natural Home Furnishings
United States
Almost 5 years using the app
Shop Circle replied May 4, 2019

Thanks for the review! Please let us know if you need any further assistance or have any questions. :-) We're more than happy to help out again. By the way, I love the look of your Astrid bed!

January 30, 2015

Great App. Had a few questions at the beginning, but the support answered quickly and solved all our issues. We are really impressed of the actual features of the app and the implementation possibilities on your website. Top work!

sportbrillenonlineshop.com
Austria
Almost 5 years using the app
January 3, 2015

Just finally went live with my Shopify store, and without Product Options it would not have been possible to use this platform. With many options available for my photography it allows me to easily walk customers through the ordering process while not being next to them making this a great ecommerce tool for my business.

Neil Corman Photography
United States
Almost 5 years using the app
April 18, 2017

Tamer really helped us out when we needed to launch in less than 24 hours. He did exactly what we asked and was timely and helpful. App works great for our complicated conditional variants. Also a great way to sort of bypass Shopify's 100 variant limit. Highly recommend! And thanks again Tamer!

Adsondemand
United States
Almost 5 years using the app
May 30, 2019

Thanks To Rushi! she helped to set up a new option. (Wonderful) this app is very good customization features to make better shopping experience for all our customers.

EndoGear
United States
Almost 5 years using the app
Shop Circle replied June 4, 2019

Hi there, thank you so much for the positive review! Happy to hear Rushit was able to help. It's always nice being able to receive quick chat support. If you need anything don't hesitate to jump back onto chat or email us. :)

March 25, 2020

I needed some help and Regina on chat was amazing and helped me right away. The Product Options app is the best one around + their great support will keep me coming back. Thank you Bold Apps!

Tagged with Love
United States
Almost 5 years using the app