Reviews (2,619)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.
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I use this app to help me with customization services on my products. It's fairly easy to use once you get the hang of it. Rick, from customer service, was very quick to respond to my installation issues. Highly recommend!
Hello there - we're glad to hear that you're enjoying our Options app in order to provide your customers with special customizations! We're glad to hear that Rick was able to address your installation issues and ensure everything is now working as it should.
Please let us know if we can assist you with anything else!
The assistance provided by the Bold Team is amazing, the quick chat option is great for quick little questions and some harder lengthy items that need changing on our website is done in a timely manner with great communications during this process. The small videos sent to show how to fix it next time or to preview the changes made by the team is great.
Great APP and works perfectly! The customer service is awesome as well!
Loving this app! We have a unique shop and the support staff has been incredible to work with. So excited to launch our new site to our customers. Thanks to the Bold Team for creating such a robust app and for the excellent support!
I've been using this app a little over a year. At first, I felt this app was too expensive but over time it has been very valuable. I only use it for one product, my best seller, and the options for customization that it provides are great for making sure my customers get exactly what they want. When I recently switched themes, the Bold team made it so easy. Two times now I have needed their help with code customization issues and both times they have fixed everything on the back end very quickly, making it stress-free for me. Worth the cost!
Appreciate the kind words. Happy to hear that you're confident in our team when you're changing themes. We pride ourselves on providing industry leading support for our apps. I'll be sure to pass along the note to our Product Options Team. Thanks for choosing Bold.
We've used Bold Product Options for years to help add several important customizations to our shop's product pages. We've always appreciated the ease of use of the app, but even more so, the immediate help we get from the support team when needed. In particular, Jeff helped us out of a bind this morning! He was friendly, responsive and helped educate me on the changes he was implementing so I don't make the same mistake again. Thanks Jeff! :-)
WOW! What a powerful app.
Easy to setup and answered all our wants when it comes to customer customization. Couldn't ask for much more in terms of variables control to be completely honest.
Oh and lets also mention the great support. Same day answering make it extremely easy to get our questions resolved. Looking forward to see more from Bold.
We have been using this app for over a year and it has yet to disappoint us! Bold helped us get everything set-up and truly answered all of our questions for us over the past year. For example, tonight we were having an issue which customers had messaged us about and GURI (the person I spoke with on live chat) was able to answer my questions and solve the issue in less than 5 minutes! That is service! Thank you again for an awesome product and service!
We reached out for an issue we were experiencing. Alina looked into the issue and solved it super fast!! Alina Rocks!!!
Thanks so much for the review; we're glad to hear that Simran was able to help you out with Product Options to get conditional logic working for you!
Your planners are gorgeous by the way. :-)
This app is useful for our large catalog. Rushi & Rony helped me quickly resolve any issues I had with setting up options and specific display settings. Thank you!
Thanks for the review! Please let us know if you need any further assistance or have any questions. :-) We're more than happy to help out again. By the way, I love the look of your Astrid bed!