Reviews (2,606)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

Edited July 15, 2024

Bold Product Options helped implement an improved way of a product offering for us. Alina was very kind! She provided clear information and helped get this accomplished quickly. Thank you!/Added 7-15: Again they came through (Haris) with all the help we needed and great customer service!

StoryPeople
United States
Almost 5 years using the app
February 6, 2018

I'm loving this app so far and the support help is outstanding! Thanks Cole!

Fleeceworks
United States
Almost 5 years using the app
April 23, 2019

We have used the Bold Product Option app on our store for a few years now and it has consistently been very reliable. However, recently we experienced a small technical issue, so we reached out to Bold's Support for help. Their team - especially Nirav and Samuel - responded very quickly and fixed the problem right away. In our experience, Bold's team has always provided high quality customer support. Thank you!

LurraLife Gear
United States
Almost 5 years using the app
Shop Circle replied April 24, 2019

Thanks so much for this review, it means a lot to us! We do our best to get these kind of issues resolved as soon as possible! Excited to see what you do with Product Options. Let us know if we can assist with anything else. :-)

December 2, 2013

Product Options is great. It allowed me the flexibility of managing colors and other options without creating product variants which complicated my inventory management.

Headknife Leather Goods
United States
Almost 5 years using the app
July 26, 2023

The assistance provided by the Bold Team is amazing, the quick chat option is great for quick little questions and some harder lengthy items that need changing on our website is done in a timely manner with great communications during this process. The small videos sent to show how to fix it next time or to preview the changes made by the team is great.

Flowers by Rhi
Australia
Almost 5 years using the app
Edited February 27, 2018

Splendid app. I will be recommending it to all my friends with Shopify. Now if only I could time travel and get back all those hours I spent last month trying to do with Shopify Variants what this Product Options app did for my shop in under an hour.

Thank you!

UPDATE: August 2014
STILL one of my favorite apps for Shopify. (And the other app I find indispensable - Product Upsell - is also by BoldApps.)

I received terrific customer support when I switched themes. I had troubling coding the re-install. I made one mistake that messed up my install, and BoldApps support found it for me.

This app is awesome.

UPDATE 2018

It keeps getting better! I switched my shop to a new theme and thought I'd be manually adding code like last time, but oh no, BOLD has automated that for us. Click the "install" button and all of my product options were re-activated within the new theme in a very short amount of time. wOOt!

Bella Puzzles
United States
Almost 5 years using the app
November 26, 2019

I use this app to help me with customization services on my products. It's fairly easy to use once you get the hang of it. Rick, from customer service, was very quick to respond to my installation issues. Highly recommend!

Distant Klash
United States
Almost 5 years using the app
Shop Circle replied November 27, 2019

Hello there - we're glad to hear that you're enjoying our Options app in order to provide your customers with special customizations! We're glad to hear that Rick was able to address your installation issues and ensure everything is now working as it should.

Please let us know if we can assist you with anything else!

June 16, 2014

Great APP and works perfectly! The customer service is awesome as well!

luxaddiction
United States
Almost 5 years using the app
January 10, 2014

Loving this app! We have a unique shop and the support staff has been incredible to work with. So excited to launch our new site to our customers. Thanks to the Bold Team for creating such a robust app and for the excellent support!

Savorx Spice & Flavor Co.
United States
Almost 5 years using the app
May 21, 2021

I've been using this app a little over a year. At first, I felt this app was too expensive but over time it has been very valuable. I only use it for one product, my best seller, and the options for customization that it provides are great for making sure my customers get exactly what they want. When I recently switched themes, the Bold team made it so easy. Two times now I have needed their help with code customization issues and both times they have fixed everything on the back end very quickly, making it stress-free for me. Worth the cost!

Topaz & Pearl
United States
Almost 5 years using the app
Shop Circle replied May 25, 2021

Appreciate the kind words. Happy to hear that you're confident in our team when you're changing themes. We pride ourselves on providing industry leading support for our apps. I'll be sure to pass along the note to our Product Options Team. Thanks for choosing Bold.