Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

September 2, 2014

Nice app, I have been using it for my build your own package deals for several months now. I have had good results and it has given me more options to build my site the way I want it.

Scorpius Tactical LLC
United States
About 5 years using the app
November 28, 2019

I was having a bit of an issue transferring one color option to another product. Open live chat and got Art who immediately understood the problem and set to work fixing it for me too. Are and the guys at Bold Sam and Rifat are fantastic to work with.

SatinBoutique
United States
About 5 years using the app
Shop Circle replied November 28, 2019

Hello there! So sorry to hear that you ran into some issues with getting a colour option transferred over - I'm so glad that Art was able to work on your store and get everything working for you, along with a couple of our other support rockstars!

Please don't hesitate to reach out if we can assist with anything else - best of luck with your Black Friday sales this weekend! :-)

Edited August 31, 2020

This application changed everything for our business. Coupled with Bold Upsell, our average order value increased by 30% and took us into much greater profitability than without. The team is easy to work with, responsive, and knowledgable. (Thank you, Nir!) And the product is excellent.

Dispatch Custom Cycling Components
United States
About 5 years using the app
June 9, 2016

I've been using Bold apps for about a year now. Specifically, I love Bold options the most. We have an EXTENSIVE array of options and conditional logic that needs to be applied to each product. No other app even comes close.

Thanks Bold!

Cherokeeandtexas
United States
About 5 years using the app
November 5, 2013

Excellent App, this app has really helped us expand our business and offer all the options we needed. The variety of options has helped expand our product line and offerings for more teams and businesses. Thanks.

TshirtWebStore.com by EnvisionTees
United States
About 5 years using the app
February 22, 2018

Great app, and great support especially from Wally, Shubhneet and Alexa. This is our fifth BOLD app. WE LOVE BOLD at RevivSerums.com!

Reviv Serums
United States
About 5 years using the app
Edited February 15, 2023

We had this app on our older version of our site, and it worked well -- but when we moved to 2.0, we noticed that it wasn't compatible at the time. We searched for an alternative, and tried 5 other apps but none of them were able to do what Bold was able to do for us originally. We reached out to the team about it, and they were able to do a manual install on our new 2.0 site. They even were able to go in and make some tweaks that allowed for even better functionality.

So far, it's working perfectly! Shoutout to Ahmed for being so great with communicating with me and the prompt updates to the app! :)

Vanitiesdepot Com
United States
About 5 years using the app
April 1, 2022

Great app! and even greater support! Shout out to Jeff for helping me implement bold with the new Dawn theme.

Trusted Tech Team
United States
About 5 years using the app
Shop Circle replied April 6, 2022

Thank you so much for the review! We are always happy to help. :)

November 5, 2023

Haris was very prompt and helpful. Great to work with.

Miss Lillie Children's Boutique
United States
Almost 5 years using the app
September 18, 2019

Wouldnt have a business without this app! Really hoping that they catch up and over take the competitors with a live preivew and live image preview app.. Don't really want to pay for it privately for them to just realease it to everyone for $30 a month.. see it in action live on our personalised jewellery store www.annalise.co.uk

Annalise Jewellery
United Kingdom
About 5 years using the app
Shop Circle replied September 19, 2019

Hi there, thank you so much for the review! Were so glad that you're loving our app; personalization is so important when it comes to sensitive jewellery such as what you're selling, which is absolutely beautiful by the way.

Thank you as well for your feedback about features! I'll be sure to share that with our developers and hopefully we can see that come to fruition in the near future. :-)