Reviews (2,613)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.
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The app developers recently rolled out a new update which took away a specific feature that I used on a daily basis. I contacted customer service and they worked with me over the next few weeks, talking to developers, and eventually added the feature back on. Customer service was amazing and very helpful and informative throughout the entire process. The update is great and we are very happy with the app. :) Thank you!
Julian was EXTREMELY helpful! Thank you for helping me set this up!
Phenomenal. Deeply used Product Options app running on Motion Theme. jade B. from Bold support helped us in a fantastic way. Thank you very much!
Rushit, Brenden and MC were amazing. The customer service is the best and the app is exactly what we need to help guide our customers through our product offerings. 5 stars all around!
We have two shopify stores and use three Bold apps (Product Options, Product Upsell and Product Discount) for each. They work great together! Tamer and the Bold Support Team have been super responsive to our various tweaks to make the app perfect for our websites. We highly recommend.
Great customer service! shoutout to Jeff, really helpful and fast to solve problems, makes the app experience much easier
Still experimenting but so far the app is fantastic. Tech support from Nir was very helpful, much appreciated.
Bold options has been a part of my website for years. Highly recommended. Nitesh is a rock star with great customer service
Been using this app for our custom products for almost two years now and haven't had any issues until we decided to switch themes. For some reason the product add-ons were not showing up on cart page, and customer support quickly helped us address the issue. S/o to the tier 2 support, Ahmed, Deelen, Manoj, Kenan + Team who were able to resolve the problem.
Kelsey did an awesome job helping me out today....just before our big Black Friday sale I thought we had an issue and turns out it wasn't as big a deal as I thought. THANKS KELSEY!!!!!
Hello there! Thanks so much for the shoutout to our support specialist, Kelsey. We're so glad to hear that the issue turned out to be smaller than you thought - however, it doesn't make it any less important!
It's wonderful to hear that everything is up and running as it should now. :-) Black Friday is stressful enough as it is, and all you should be worrying about this weekend is your sales.
Cheers! And please let us know if we can help with anything else!