Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

Edited June 15, 2023

Deelen was very helpful and prompt when it came to helping me sync my products with the app. I felt like I was in good hands when it came to using the app with my store.

Personal Touch Marketing & Manufacturing
United States
Over 4 years using the app
February 21, 2023

We've been using Product Options for several years. Had a problem today and worked with Deelen through their handy chat option. Deelen helped me to quickly troubleshoot the issue and got my store back up and running. The customizations offered through the options app are just what we needed to get our orders submitted with the right personalizations for our clients.

O'Neil Practice Resources
United States
Over 4 years using the app
Edited January 12, 2023

Without a doubt, one of the BEST apps I'm using for my shop. The ability to not only add options, but also add conditional options, has been a game changer for my business.

Special thanks to Mona and Aman for the 5-star service they provided as I migrate to a new theme. I ran into a couple of issues and they resolved them in record time.

Wholeheartedly recommend the app and the service they provide.

Update 2023: Still amazing support! As I migrated to a new theme Deleen was able to quickly come up with a solution for me that enabled me to configure the app exactly how I wanted.

My Sweetest Memories
United States
Over 4 years using the app
Edited August 17, 2020

Nir was an amazing customer support person who went above and beyond. I did not expect this level of service since I've had bad experiences in the past with subpar service where only "by the book" responses were given. Nir really knows his stuff and I would have had to pay a developer hundreds of dollars if not for him.

Thanks!

Garage Utility
United States
Over 4 years using the app
January 22, 2014

Incredible product. We migrated our store from Magento to Shopify and needed to replicate product options from our old store. This not only allowed us to maintain those options, but helped save us WEEKS of man hours, due to it's methodology and ease of use. A million thanks!

Mammoth Technologies
United States
Over 4 years using the app
February 18, 2014

So good I'm going to install it on all of my shopify stores! Highly recommended app! Wish there was a way to import/export hundreds of our options instantly instead of going one by one but its only because we are a rare type of store that offers that many configurations for products. Doesn't matter though, it works as promised! BoldApps is the BEST. Period.

OrbitLightShow.com
United States
Over 4 years using the app
Edited June 3, 2017

The app developers recently rolled out a new update which took away a specific feature that I used on a daily basis. I contacted customer service and they worked with me over the next few weeks, talking to developers, and eventually added the feature back on. Customer service was amazing and very helpful and informative throughout the entire process. The update is great and we are very happy with the app. :) Thank you!

Stampression
United States
Over 4 years using the app
November 2, 2017

Julian was EXTREMELY helpful! Thank you for helping me set this up!

Thevape Shop La
United States
Over 4 years using the app
Edited October 9, 2022

Phenomenal. Deeply used Product Options app running on Motion Theme. jade B. from Bold support helped us in a fantastic way. Thank you very much!

Brand Privee
France
Over 4 years using the app
January 29, 2019

Rushit, Brenden and MC were amazing. The customer service is the best and the app is exactly what we need to help guide our customers through our product offerings. 5 stars all around!

Hamlet Tennis Store
United States
Over 4 years using the app