Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

April 6, 2014

We have been running the basic options app for several months and I have really enjoyed the ease of use. Hill Top decided to upgrade to premium and I have been blown away! This is truly a GREAT app! The customer support from Bold has also been fantastic! Thanks for such great products!

Hill Top Leather Shop
United States
About 4 years using the app
March 1, 2016

Great support as always. Easy to use with intuitive interface. Most diverse Custom Product app I have used. Our products offer a wide selection of options and this app handles it easily.

Bunnylulu
United States
About 4 years using the app
January 21, 2018

Awesome application with outstanding support... no question about it.
This app super easy to use and the functionality is great, providing lots of options for customization to your specific needs. All our questions are answered immediately with follow-ups to be sure that all worked out as we wanted.

Gustosensa
Canada
About 4 years using the app
August 9, 2018

Great app! Nicholas was very quick at helping me resolve and issue and followed up timely.

Teal Plank Odessa
United States
About 4 years using the app
October 3, 2017

Absolutely amazing and world class support from MC & Lawrence. They were incredibly helpful and nothing was too much trouble, eternally grateful and our prouduct options are showcased so beautifully thanks to them. Can't fault in anyway!

Hydeandhare
United Kingdom
About 4 years using the app
November 2, 2020

This app is very useful and solved our problem. We changed the theme and asked them to help reinstall the plug-in. It quickly ran into it for us, and it worked perfectly on the new theme.

krkc&co
Hong Kong SAR
About 4 years using the app
October 15, 2014

I believe I put the BOLD team to the test on the Product Options app! As an on-line retailer for custom invitations and stationery, I needed a lot of flexibility in customizing each item's design options at checkout, as well as setting conditional options and pricing...all of which needed to be seamless for my customers. The BOLD team worked with me to accomplish these requirements! I have received compliments from customers on the ease of ordering and that just makes my day!! Thanks BOLD team...Great app!

Paper & Pearl
United States
About 4 years using the app
April 9, 2016

I had looked for a perfect app which has fitting function of options for us, a big problem frustrated me. But here, Bold product options app handled this part problem, so nice.Thank you.

Lensstorage
Hong Kong SAR
About 4 years using the app
August 6, 2015

Exactly what I wanted, thank you

Sosublime Com Au
Australia
About 4 years using the app
September 16, 2020

I love using Bold for product options and the excellent customer service I received from Nir! Nir was very helpful with all questions I had and assisted me in updating my site.

Touch of Whimsy by Jen, LLC
United States
About 4 years using the app