Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

May 28, 2018

We´re running a relatively advanced web shop, and this app is one of the most fundamental and important apps we have. We had a few issues at first, but the support has always fixed our problems very quickly. It´s been almost a year since we installed this app, and we can strongly recommend this one!

Ildbutikken
Norway
About 4 years using the app
Edited December 10, 2019

We couldn't offer custom suits without this app! Support is great too- Chintan was super helpful and resolved my issue quickly!

KaiKini
United States
About 4 years using the app
February 5, 2019

Bold customer service was fantastic once again! We had a problem with Bold Options products failing at the Add to cart. Samuel and Shubhneet fixed the problem quickly and everything works like a charm again. Thanks guys!

Pässilä Bicycles
Finland
Almost 4 years using the app
March 22, 2013

We are loving the app. It has helped us streamline all our SKU and simplified the purchase process for our customers. Easy to install according to our coder. Well done Shappify.

Caravan Clothing Co
Australia
Almost 4 years using the app
February 20, 2020

This has been a great app for my store. I wish it was a little cheaper, but works well. Every time I've had a problem (And that's not much), the support team has always been quick to help. Shout out to Vighnesh for the help! I recommend this app.

Sōk Body Wellness
United States
Almost 4 years using the app
March 8, 2018

Great plugin and tremendous support! Lawrence and MC went the extra mile to help us get setup with our branding.

Album Surf Shop
United States
Almost 4 years using the app
May 7, 2016

BOLD in itself is an extremely well developed business structure the way the handle everything. the product options application is simply perfections in my opinion; from doing simple product variations to doing a lot of options & conditions like categorizing specific years makes and models of vehicles like what i am using it for. Thank you Bold for always taking it to the next level to ensure to customer is satisfied...

Window Tint Supplies
United States
Almost 4 years using the app
March 14, 2022

This a great app! I took over a site built by a former colleague and their CS has been excellent in helping to troubleshoot and navigate the structure.

Chris King Precision Components
United States
Almost 4 years using the app
Shop Circle replied March 24, 2022

We are so happy to hear you've been enjoying the app so far! Our support team is always happy to help.

Thanks for choosing Bold!

December 31, 2014

We really find this app to be a very good app for adding options to my listings. We feel that being able to add the variants to our products will definitely create more sales. Mother Road Customs

Mother Road Customs
United States
Almost 4 years using the app
Edited January 24, 2019

Just want to update as of Jan 2019: I have been using this app since 2017 and currently redesigning our website. So excited with all the new Bold Product Options updates. Customer service was great when I needed code for the new template. Thank you so much!

2017 review: I seriously needed a options app that allowed me to make rules. I tried another that was so basic and confusing. This has solved my issues and now my customers can personalize their items as needed. There are a couple of little kinks I've noticed but nothing that stops me or hinders my ability to customize the options at this point. Customer service has been fantastic as well and very prompt. Highly recommended.

Wickedly Mod Inc
United States
Almost 4 years using the app