Reviews (2,606)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

March 19, 2013

terrific app & very very quick and kind and friendly support!
clean layout, easy to use.

Banter Banner
United States
Over 2 years using the app
November 28, 2017

Amazing app! Customer support was top-notch. Our theme required a lot of customization for 'Product Options' to successfully work. It was executed by Tyson in a very professional way. Very happy with the app. Highly recommend.

Singhvi Jewels
United States
Over 2 years using the app
Edited November 6, 2018

I used this option to help me provide many complicated options for my products. I was able to accomplish this with the Bold Options app very easily! Brenden was a fabulous help when I had some questions. He was very patient with me and walked me through. He was a pleasure to work with.

Farmstead Barnwood Furniture
United States
Over 2 years using the app
September 13, 2016

Besides just loving this app, their support team is unbeatable. Timely responses and they did not rest until I felt like my issue was resolved. Highly recommend!

Hello Hazel Co
United States
Over 2 years using the app
November 29, 2018

Samuel was a great help in support during my installation of the app. Product Options was a great help in allowing me to create products that are super personalized!

Better Letter
United States
Over 2 years using the app
October 11, 2021

Had an issue with pbb not connecting to my new store theme. I reached out to Shopify asking to see if something was done wrong on my end; all within 24hrs a Shopify rep reached out to a PBB rep, which in return reached out to me and literally fixed everything for me. Absolutely no confusion and everything fixed so quickly! Recommend Bold for personalized options for listings!

BeauCo NC
United States
Over 2 years using the app
November 10, 2017

Danni and MC were extremely helpful during our entire conversation. Our first ticket quickly expanded into many different questions, and they did a great job communicating their progress on the ticket, as well as identifying any further information they needed from us. I could not be more happy with the help we received! We are very happy with the Bold support, and that is greatly due to Danni and MC's customer service. Thanks again!

Moonshot Phonographs
Canada
Over 2 years using the app
November 21, 2018

Cody & Guri were a huge help!!! When ever I need help they are quick & thorough! This app is an awesome way to make extra money on your products.

JCK Special Tees
United States
Over 2 years using the app
February 7, 2019

Thanks for the great customer service.

RedZoneCases
Canada
Over 2 years using the app
October 30, 2013

Just what my store has always needed. It's early days - I haven't finished seting it up yet but the customer support on integration was quicker than expected and fantastic.

Baby Gift Works
Australia
Over 2 years using the app