Reviews (2,619)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.
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This app works extremely well for us. The products we sell are not off the shelf products. They are highly configurable medical products built to our customers specifications.The premium version of Product Options is extremely useful in that it allows us to create rules and logic to the options available to our customers. The Bold Product support team is one of the best I have ever dealt with. They are helpful, knowledgeable, patient, understanding, customer oriented and go out of their way to make sure their customers are satisfied. I highly recommend this product.
Tom Ritchie, CFO
Aracent Healthcare
Amazing App... allows you a very high level of customization. This app was just what I needed, and the support team is awesome too!
I highly recommend this app if you need to have lots of variants.
Thanks so much for the review! We're glad to hear that you're enjoying the app and its customizability; we're so happy that Product Options is meeting your store's needs.
Please let us know if we can assist with anything else. :-)
Customer Support is awesome. They kept me in the loop the entire time, even as they "escalated" my ticket for being complicated and technical, they stuck with it and got the job done, and I am a happy happy camper. Tamer and Garret where both quick with their email correspondence, I was never left in the dark. I am considering other apps Bold offers just because I know they are quality and are there if I need them. Without rambling with specifics, I am very satisfied with the service and product (app), and would recommend any Bold App to a friend. Thanks again for all your help, it is very much appreciated! Keep up the good work!
Just installed this today and had some questions about functionality and theme integration. Parminder was quick and knowledgeable and had us running just like we wanted in now time. Great support. Thanks!
Update, I had a few more questions and David helped out quickly and efficiently. I am impressed with Bold's support!
Great options app! I needed several options such as personalization and font style. I had it installed for me, and am so glad I did. The customer service was quick and the app works awesome!
MC was very helpful. Always get great support with Bold!
I needed help upgrading from App from V1.0 to V2.0 and Shubhneet and Julian were rockstars, they got it up and running for me overnight. Can't thank them enough since this app is critical to keeping my checkout carts at a high value!
Great and reliable support team! I would like to thank Aman and Deelen who really helped with the installation process and Ryan who helped with all the info about the app.
Thank you for your review! We are so happy that Aman and Ryan was there to help you with the app. Thank you for choosing Bold!
I use this app on several of my shopify accounts and love them. I recently had to contact support for the first time and the fix was surprisingly easy, I just missed the button but Sukh helped me out and it was a smooth easy fix. Just needed to update it for my new theme. Love these peeps!
The app initially had a few issues that needed tweaking to work well with our Shopify app, however there's live customer service support that makes things easier/quicker to fix. In particular, Camila was amazing at providing the help I needed - and I had a lot of questions. Definitely the best customer service I've had in a while, thanks again Camila!
Hello there! Thank you so much for the kind words about our support team; we do our best to make sure all apps can work right out of the box with somebody's theme, but unfortunately with so many variations, it can be difficult. That's where our amazing support specialists come in. :-)
We're glad that everything was able to be sorted out with Camila; thanks for reaching out to us! Please let us know if you have any other questions. We hope you continue having great success with Product Options!