Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

January 10, 2018

Easy to use, Great support They even customize the app for our theme same day.

Farsi Jewelers
United States
Over 2 years using the app
December 15, 2014

I just like to take a minute to Thank you guys for nice work. I'm really happy with the installation.

CREATIVEFY
United States
Over 2 years using the app
November 28, 2022

Lots of variations available - fairly easy to use - Jeff at customer support was knowledgeable and very helpful.

RudeMonster Apparel
Canada
Over 2 years using the app
June 11, 2019

A nice way to add free gifts to my order, Rajni helped me with an issue that I had quickly and professionally

Sneaky Pete Store
Canada
Over 2 years using the app
Shop Circle replied June 18, 2019

Hi there! Thanks so much for taking the time to leave us a review. We're so happy to hear that Rajni was able to help. If you need anything else, please don't hesitate to come back onto chat or email us!

Edited March 18, 2019

I currently use 3 BOLD apps (product options, loyalty points & multi-currency) with another 3 (subscriptions, quantity breaks & Quickbooks integration) I'll be adding soon... no way I could offer my custom photo products without using your product options! Using a dynamic list, it works very well! Each app is easy to set-up and use. If I run into an issue, I *KNOW* support is just a message away, which leads to...

Every time I've run into an issue, support has been prompt and very helpful! When I had problems with the options not showing they walked me through clearing Bold's cache... they fixed my theme so multi-currency showed up right where I needed it. When I found product options 4 and 5's labels weren't displaying the same as 1-3, they fixed that right up as well! They never seem to act like I'm asking dumb questions, they just answer/fix quickly!

Iki Kolohe Chinchillas
United States
Over 2 years using the app
Shop Circle replied March 19, 2019

Thank you again for the wonderful review! Building a treat sampler on your website is very clear and looks great! We looking forward to continuing to assist you with new and existing apps, and can't wait to hear about your continued success!

February 4, 2017

Without this app, we wouldn't be able to function online properly. Because all our items are custom made, we needed an app we could rely on. The installation took some time, so, for the minimal cost (vs. my own time and frustration), I had the BOLD team install it.

Their support is top-notch and they have gone above and beyond to help us implement these options into the Shopify Order Printer, which even Shopify wouldn't help us with.

Overall, I have been extremely impressed with anything BOLD has to offer.

Sweetpeas Inc
Canada
Over 2 years using the app
December 1, 2013

So far so good. With a large catalog of products, this app works perfect for my needs! Glad to have found it!

McNulty's Tea & Coffee Co., Inc.
United States
Over 2 years using the app
Edited February 14, 2019

This app is great - it has performed really well for us over the years - upgrading to 2.0 version does have its challenges but customer service team does a great job of assisting.

Floto
United States
Over 2 years using the app
March 11, 2016

This is one of the best apps we have used on Shopify - for creating versatile product options, it can't be beat! The support team (especially MC) is super helpful as well. Highly recommend this app and the Bold Commerce team :)

Aceandivy
United States
Over 2 years using the app
October 4, 2018

Parminder the Ninja (image picture) was able to complete my issue quickly and painless. I needed to display the varient i added on the top of my products to the bottom of the product. This was done through the chat option, no call or email needed! Thank you.

Bizzy Fit Meals
United States
Over 2 years using the app