Reviews (2,619)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.
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A nice way to add free gifts to my order, Rajni helped me with an issue that I had quickly and professionally
Hi there! Thanks so much for taking the time to leave us a review. We're so happy to hear that Rajni was able to help. If you need anything else, please don't hesitate to come back onto chat or email us!
I currently use 3 BOLD apps (product options, loyalty points & multi-currency) with another 3 (subscriptions, quantity breaks & Quickbooks integration) I'll be adding soon... no way I could offer my custom photo products without using your product options! Using a dynamic list, it works very well! Each app is easy to set-up and use. If I run into an issue, I *KNOW* support is just a message away, which leads to...
Every time I've run into an issue, support has been prompt and very helpful! When I had problems with the options not showing they walked me through clearing Bold's cache... they fixed my theme so multi-currency showed up right where I needed it. When I found product options 4 and 5's labels weren't displaying the same as 1-3, they fixed that right up as well! They never seem to act like I'm asking dumb questions, they just answer/fix quickly!
Thank you again for the wonderful review! Building a treat sampler on your website is very clear and looks great! We looking forward to continuing to assist you with new and existing apps, and can't wait to hear about your continued success!
Without this app, we wouldn't be able to function online properly. Because all our items are custom made, we needed an app we could rely on. The installation took some time, so, for the minimal cost (vs. my own time and frustration), I had the BOLD team install it.
Their support is top-notch and they have gone above and beyond to help us implement these options into the Shopify Order Printer, which even Shopify wouldn't help us with.
Overall, I have been extremely impressed with anything BOLD has to offer.
So far so good. With a large catalog of products, this app works perfect for my needs! Glad to have found it!
This app is great - it has performed really well for us over the years - upgrading to 2.0 version does have its challenges but customer service team does a great job of assisting.
This is one of the best apps we have used on Shopify - for creating versatile product options, it can't be beat! The support team (especially MC) is super helpful as well. Highly recommend this app and the Bold Commerce team :)
Parminder the Ninja (image picture) was able to complete my issue quickly and painless. I needed to display the varient i added on the top of my products to the bottom of the product. This was done through the chat option, no call or email needed! Thank you.
Thank you so much Bold team !!!! :D
I really like this app. It is an elegant solution to options using conditional logic. I did have a hard time finding part of the code - due to my template, so I contacted support. I was helped by Nir, who was friendly and proficient. He helped me solve a problem I struggled with for hours - in minutes. I would highly recommend Bold Product Options to handle your option needs.
Great app and customer service! They are super helpful and extremely diligent in order to help you with any issue you could have. Lawrence from Bold Commerce gave the extra mile to resolve our issue. Thank you!