Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

October 30, 2017

Thank you so much Bold team !!!! :D

Kbis Express
Réunion
Over 2 years using the app
August 24, 2020

I really like this app. It is an elegant solution to options using conditional logic. I did have a hard time finding part of the code - due to my template, so I contacted support. I was helped by Nir, who was friendly and proficient. He helped me solve a problem I struggled with for hours - in minutes. I would highly recommend Bold Product Options to handle your option needs.

The Wood Bat Factory
United States
Over 2 years using the app
January 20, 2018

Great app and customer service! They are super helpful and extremely diligent in order to help you with any issue you could have. Lawrence from Bold Commerce gave the extra mile to resolve our issue. Thank you!

Impritnt Plus
United States
Over 2 years using the app
January 15, 2018

Great support and great App! Thanks for all your ongoing help MC and Shubhneet :)

Kentaur Australia
Australia
Over 2 years using the app
February 8, 2017

Excellent app - completely changes my store and check out options. Very difficult to figure out though. I spent days and nights trying to figure it out myself. But I got an appointment set up with support and Tamer helped me out. I finished up the way I want the store in 5 mins. Thanks a lot Tamer !

Tweedmaker
Australia
Over 2 years using the app
April 17, 2015

I love this app! It gave my shop the functionality that it need for me to offer some new products for my customers. It's easy to use, and integrates well with my theme. When I had a concern about the installation the support team took care of the situation in a timely manner, and responded to my emails quickly. Definitely worth the investment.

Parima Studio
United States
Over 2 years using the app
August 27, 2014

LOVE the app and Support is amazing! For a non-developer its soooo easy to use!

Wax Pouring Chicks
Australia
Over 2 years using the app
May 26, 2017

The best part of Bold Recurring Orders app is whenever we need a new functionality or have an issue I don't need to wade through troubleshooting documentation I simply send an email to support and my questions are answered and our desired task is wrapped up with great panache. And as we have grown over the past 2 years Bold has grown with us. Great tool for our business.

Craveyon Wines
United States
Over 2 years using the app
February 22, 2018

I've been using Product Options for about two weeks or so, and I cannot praise this app enough! It's made creating & editing products SO easy - I'm building a Shopify storefront from my current Etsy shop, and this has allowed so much more flexibility in options for my customers. I especially love that I can add fields for customers to fill in right on the product page! Hoping it will help with order processing immensely!

I also can't say enough good things about their customer support. I contacted support late Friday night, and first thing Saturday morning MC had emailed me ready to help! She was so quick at solving a couple issues I was having and now everything is running perfectly. Ever grateful for her help, especially on a Saturday!

All in all, highly recommend!

Designtwentyfive
United States
Over 2 years using the app
October 4, 2017

Product Options by Bold is honestly great! I was using another product option app and the service was slow and the load time for the product was also very slow. Bold makes it simple to add custom styles and you can chat with a real person in real time, so the changes you need are instant. Honestly I am so relieved I found a good product option app that fits my complicated product!

My Smart Blinds
United States
Over 2 years using the app