Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

May 5, 2016

This has been exactly what we needed for our website. We sell products that have numerous personalizations and this app has made adding them a breeze. It's extremely easy to learn, even for beginners.With the endless options you can add, it really helped expand our imaginations. Thanks for creating such a helpful app!

Create Ship
United States
Over 2 years using the app
Edited September 7, 2021

I've been using this app to implement required checkboxes on product pages that customers need to agree with before purchasing. From shipping timeframes to specific details, this app gets the message to the customer in the easiest, most direct way. I had some issues, but Alina & Camila at Bold were a huge help. They assisted in a timely, professional manner and ironed out some miscommunication.

Kill Your God
United States
Over 2 years using the app
Shop Circle replied September 7, 2021

Thanks for the review. Appreciate the kind words. The shout outs to Alina, and Camila have both been passed along.

September 13, 2021

Daniel is great and have helped solved issues and he goes above and beyond to help me. He even shown what CSS code that he did. He also pointed where was the issue. This will help me understand better on how to troubleshoot myself. Great app been using it for 3 years now. I want to request new feature of adding API function so it will be ready for the new HEADLESS COMMERCE. Please develop this ASAP before other product options app does it.

BELLE FEVER
Australia
Over 2 years using the app
Shop Circle replied September 14, 2021

Thank you so much for your review. We're so happy that Daniel was there to solve any issues you were having and more. Thank you for using Bold for 3 years and continuing to use Bold!

June 23, 2017

Excellent customer service! This app has proven to be very helpful to our business. Definitely recommend it.

Siwatu Jewelry
United States
Over 2 years using the app
February 6, 2020

So far so GREAT! Excellent and timely support and pretty good articles and online tutorials. Thanks!

Creative Gift Baskets - IdahoGiftBaskets.net
United States
Over 2 years using the app
March 28, 2013

Can't thank Shappify enough - you really need this one if you have multiple variants! It has helped out tremendously in terms of faster checkout and customizing our store. The app is a must have, but they were also able to work with me on a few custom tweaks that create a perfect shopping experience for my retailers. Retailers have already expressed how much easier it is to shop now. Not only is the app great, but the entire team is super helpful - AWESOME+++!!!

Sloomb Wholesale
United States
Over 2 years using the app
July 10, 2014

Awesome customer service and very helpful!

MARY MADISON BOUTIQUE
United States
Over 2 years using the app
July 18, 2018

Using this app for a while and in my opinion it is a best app in the market. Very easy to create an options, variations and so on. When you need a help - customer service works very well. Had a minor problems but they fixed quickly. Last time tried to contact via chat and had a great conversation with Gury who helped me. Here is no doubts - easy 5 stars.

National Engraver
United Kingdom
About 2 years using the app
May 12, 2014

What a great app, very easy to use and apply to 100's of products in one click! The support guys are absolutely awesome, and so helpful if you get stuck. Certainly worth the money for such powerful features.

The Vintage and Painted Furniture Company
United Kingdom
About 2 years using the app
January 7, 2019

Perfect app for my store!
And I was helped by wonderful Ankur with the settings for my site, the best support I ever received!
5 stars for Ankur and the service!

Trappbutiken.se
Sweden
About 2 years using the app