Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

July 18, 2018

Using this app for a while and in my opinion it is a best app in the market. Very easy to create an options, variations and so on. When you need a help - customer service works very well. Had a minor problems but they fixed quickly. Last time tried to contact via chat and had a great conversation with Gury who helped me. Here is no doubts - easy 5 stars.

National Engraver
United Kingdom
About 2 years using the app
May 12, 2014

What a great app, very easy to use and apply to 100's of products in one click! The support guys are absolutely awesome, and so helpful if you get stuck. Certainly worth the money for such powerful features.

The Vintage and Painted Furniture Company
United Kingdom
About 2 years using the app
January 7, 2019

Perfect app for my store!
And I was helped by wonderful Ankur with the settings for my site, the best support I ever received!
5 stars for Ankur and the service!

Trappbutiken.se
Sweden
About 2 years using the app
August 13, 2014

BOLD Apps Rock and the premium product option package is perfect. I had issue with it being compatible in my store and the support team really stepped up and made it work. Thanks BOLD App guys!!! So happy!!!

Peace Love & Mums Custom Homecoming Mums
United States
About 2 years using the app
November 23, 2017

This App is great for offering package options to products on your eshop. I had some trouble installing because I use a custom shop theme, but Warren and the rest of the Support team at BOLD got this app up and running in no time. And within a week of Black Friday no less! A+++

Surreal Makeup
United States
About 2 years using the app
April 13, 2018

Can you give a 10 Star Review on a 5 Star Review Scale? If so count me in!

We choose Shopify for it's combination of simplicity and being able to scale up if need be. (fingers crossed) Well Shopify's variants do not play well in the computer sector. We wanted the ability to add customization to all of our products we sell. Shopify does allow this but it sees each variant as a separate product, where you have to add a qty for each variant. That does not work for us and would have been a mess.
Bold's Product Options added the flexibility of adding the Options the way we wanted and still allowing us to use Shopify's inventory management system.

Thank you Bold Team for your quick response time every time we needed it!
You kept us from considering other platforms due to Shopify's weak customization of the products!

Bravo to Bold!

Tekrefurbs
United States
About 2 years using the app
Edited September 9, 2021

the Apps works well and the support is outstanding (special thanks to Jeff from Customer Merchant Success and Dylan Bach)! Thanks for helping!

lttr-poetry | Jana Wilzhoff
Germany
About 2 years using the app
May 14, 2018

The customer service is awesome for this app. I've just chatted with Guri and within 2 minutes my issue was sorted. I've had the same experience in the past few months with other customer service agents as well.

Would definitely recommend.

Doisy Dam 2
United Kingdom
About 2 years using the app
May 10, 2016

Love this feature. Makes my store run super easy!

Rocket Shirts
United States
About 2 years using the app
October 28, 2019

Excellent product options app! Also received very prompt help from Chintan when I had a question. Highly recommend!

My Computer is My Canvas
United States
About 2 years using the app
Shop Circle replied October 30, 2019

Thanks ver much for the kind words about Product Options and our support specialists! We're glad to hear that you're loving our app - please let us know if you have any other questions about it, as we'd love to help you out again.