Reviews (2,606)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

April 14, 2022

I was nervous at first because I saw in the history of reviews there were people saying they weren't getting customer service, but I took the leap and I couldn't be more pleased with the product and the level of service. They are extremely responsive and have even helped me troubleshoot a bug on my store that I thought was caused by their app but actually wasn't, but they helped me figure out what it was. Great product and great support!

Backyard Sprawl
United States
About 2 years using the app
Edited October 4, 2018

I have been using this application to customize the products of my store and it is an excellent option, besides the support is fast and timely. Thank you Rifat for your support.

ColmedicaColombia
Colombia
About 2 years using the app
Edited November 19, 2017

Support is slow and has a problem understanding your needs sometimes. But the program is good out of the box.

Basketsboards
Canada
About 2 years using the app
June 8, 2020

I am using this app for my cake store. First day in and with the help of Rony my first option is set... Thanks so much Rony for all your patients with an absolute novice. Much appreciated...

Cakesolicious
United Kingdom
About 2 years using the app
June 4, 2021

This is probably the most useful app on Shopify. The option menues that are available for configuration are great. What I like most about Bold Product Options is the support SUPPORT TEAM - awesome guys & girls. Jeff from the support Team did a great job to help my problem come to life. helped me in many circumstances when I had questions or encountered a problem. Thank you very much!

Black Trident® - Special Purpose Gear
Austria
About 2 years using the app
Shop Circle replied June 8, 2021

Appreciate the review. Passed along the kind words to Jeff, and the team.
Thanks for choosing Bold.

December 27, 2018

Great app, had some recent issues and Harpreet took care of it right away for me via live chat! great support!

Grafixpressions
United States
About 2 years using the app
August 24, 2015

Great App for adding options and alternatives to your product. One great advantage is the flexibility in being able to select which products you want to alter. Easy to set up and easy to follow instructions.... Excellent...!!

Door2doorcratehire
United Kingdom
About 2 years using the app
January 11, 2019

I had to access the chat function for an issue that we were running into. Sam , Rony and Harpreet were very helpful in resolving my issue!

Wonder Eyewear
United States
About 2 years using the app
May 6, 2014

Easy to use; provides limitless variants. Pretty useful app. Big plus, the staff is very friendly and helpful, I couldn't have asked for a better welcome party. I'm excited to keep toying around with it's customization features.

Get it!

Cha-O-Ha Design Co.
United States
About 2 years using the app
November 29, 2017

Not only does the Bold App function great but the team at Bold helped me through every question and issue I had, even with other Apps! They responded promptly and were really professional! Highly recommend this app!

Thefranciscanstore
United States
About 2 years using the app