Reviews (2,614)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

March 4, 2019

We are currently using Bold Product Options as we easily surpass the Shopify 100 variant limit. Rony J has been so helpful throughout this process! I appreciate the Bold Team for being so quick to assist us. I know if I run into any issues in the future, Rony and the team will be there to help me resolve them. Hard to find an app with this kind of support!

Modern Urban Metals
United States
Over 2 years using the app
November 22, 2017

A great app We have it in our shop perroabordo.com and it works perfectly. In addition, the support for the app is perfect. We had a problem installing a new theme and they fixed it very quickly.

Perro A Bordo
Spain
Over 2 years using the app
January 25, 2014

We LOVE this app, I needed to add functionality to my site and initially got quotes from developers to create something bespoke which were coming in at hundreds of pounds. Then I found this app and bingo, all the functionality I needed and more for £6 per month, I couldn't be happier!

Made For You
United Kingdom
Over 2 years using the app
May 5, 2016

This has been exactly what we needed for our website. We sell products that have numerous personalizations and this app has made adding them a breeze. It's extremely easy to learn, even for beginners.With the endless options you can add, it really helped expand our imaginations. Thanks for creating such a helpful app!

Create Ship
United States
Over 2 years using the app
Edited September 7, 2021

I've been using this app to implement required checkboxes on product pages that customers need to agree with before purchasing. From shipping timeframes to specific details, this app gets the message to the customer in the easiest, most direct way. I had some issues, but Alina & Camila at Bold were a huge help. They assisted in a timely, professional manner and ironed out some miscommunication.

Kill Your God
United States
Over 2 years using the app
Shop Circle replied September 7, 2021

Thanks for the review. Appreciate the kind words. The shout outs to Alina, and Camila have both been passed along.

September 13, 2021

Daniel is great and have helped solved issues and he goes above and beyond to help me. He even shown what CSS code that he did. He also pointed where was the issue. This will help me understand better on how to troubleshoot myself. Great app been using it for 3 years now. I want to request new feature of adding API function so it will be ready for the new HEADLESS COMMERCE. Please develop this ASAP before other product options app does it.

BELLE FEVER
Australia
Over 2 years using the app
Shop Circle replied September 14, 2021

Thank you so much for your review. We're so happy that Daniel was there to solve any issues you were having and more. Thank you for using Bold for 3 years and continuing to use Bold!

June 23, 2017

Excellent customer service! This app has proven to be very helpful to our business. Definitely recommend it.

Siwatu Jewelry
United States
Over 2 years using the app
February 6, 2020

So far so GREAT! Excellent and timely support and pretty good articles and online tutorials. Thanks!

Creative Gift Baskets - IdahoGiftBaskets.net
United States
Over 2 years using the app
March 28, 2013

Can't thank Shappify enough - you really need this one if you have multiple variants! It has helped out tremendously in terms of faster checkout and customizing our store. The app is a must have, but they were also able to work with me on a few custom tweaks that create a perfect shopping experience for my retailers. Retailers have already expressed how much easier it is to shop now. Not only is the app great, but the entire team is super helpful - AWESOME+++!!!

Sloomb Wholesale
United States
Over 2 years using the app
July 10, 2014

Awesome customer service and very helpful!

MARY MADISON BOUTIQUE
United States
Over 2 years using the app