Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

January 15, 2018

Great support and great App! Thanks for all your ongoing help MC and Shubhneet :)

Kentaur Australia
Australia
Over 2 years using the app
February 8, 2017

Excellent app - completely changes my store and check out options. Very difficult to figure out though. I spent days and nights trying to figure it out myself. But I got an appointment set up with support and Tamer helped me out. I finished up the way I want the store in 5 mins. Thanks a lot Tamer !

Tweedmaker
Australia
Over 2 years using the app
April 17, 2015

I love this app! It gave my shop the functionality that it need for me to offer some new products for my customers. It's easy to use, and integrates well with my theme. When I had a concern about the installation the support team took care of the situation in a timely manner, and responded to my emails quickly. Definitely worth the investment.

Parima Studio
United States
Over 2 years using the app
August 27, 2014

LOVE the app and Support is amazing! For a non-developer its soooo easy to use!

Wax Pouring Chicks
Australia
Over 2 years using the app
May 26, 2017

The best part of Bold Recurring Orders app is whenever we need a new functionality or have an issue I don't need to wade through troubleshooting documentation I simply send an email to support and my questions are answered and our desired task is wrapped up with great panache. And as we have grown over the past 2 years Bold has grown with us. Great tool for our business.

Craveyon Wines
United States
Over 2 years using the app
February 22, 2018

I've been using Product Options for about two weeks or so, and I cannot praise this app enough! It's made creating & editing products SO easy - I'm building a Shopify storefront from my current Etsy shop, and this has allowed so much more flexibility in options for my customers. I especially love that I can add fields for customers to fill in right on the product page! Hoping it will help with order processing immensely!

I also can't say enough good things about their customer support. I contacted support late Friday night, and first thing Saturday morning MC had emailed me ready to help! She was so quick at solving a couple issues I was having and now everything is running perfectly. Ever grateful for her help, especially on a Saturday!

All in all, highly recommend!

Designtwentyfive
United States
Over 2 years using the app
October 4, 2017

Product Options by Bold is honestly great! I was using another product option app and the service was slow and the load time for the product was also very slow. Bold makes it simple to add custom styles and you can chat with a real person in real time, so the changes you need are instant. Honestly I am so relieved I found a good product option app that fits my complicated product!

My Smart Blinds
United States
Over 2 years using the app
March 4, 2019

We are currently using Bold Product Options as we easily surpass the Shopify 100 variant limit. Rony J has been so helpful throughout this process! I appreciate the Bold Team for being so quick to assist us. I know if I run into any issues in the future, Rony and the team will be there to help me resolve them. Hard to find an app with this kind of support!

Modern Urban Metals
United States
Over 2 years using the app
November 22, 2017

A great app We have it in our shop perroabordo.com and it works perfectly. In addition, the support for the app is perfect. We had a problem installing a new theme and they fixed it very quickly.

Perro A Bordo
Spain
Over 2 years using the app
January 25, 2014

We LOVE this app, I needed to add functionality to my site and initially got quotes from developers to create something bespoke which were coming in at hundreds of pounds. Then I found this app and bingo, all the functionality I needed and more for £6 per month, I couldn't be happier!

Made For You
United Kingdom
Over 2 years using the app