Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.

July 30, 2020

Fantastic app at a fraction of the price of alternatives (some are stupid expensive). Better features and superior support.

Oliver's Kitchen
United Kingdom
About 1 month using the app
February 12, 2018

First of all, the app is awesome. I love how it is automated and how easy it is to use. I am not at all tech proficient and I was able to set this app up in my Shopify store and make changes with little to no problem. When I did have a question, the company responded same day and went waaay above and beyond my expectations. I choose the products and services that I buy based on customer service and Stamped.io is leaps and bounds above any other app I've worked with or service I've purchased. Thanks you!
Best regards
Lisa Thorstenson
Cloud Nine Soap Co.

Cloud Nine Soap Co
United States
About 1 month using the app
Edited June 5, 2020

Very happy with the app and the level of support, nothing is too much trouble super helpful in every way, such a pleasant way of greeting me in their timely replies.

Baie Botanique™ | Organic and Vegan Skincare
United Kingdom
About 1 month using the app
July 15, 2020

Love this! I needed help to integrate my reviews in the general store sections, and they got back to me real quick (almost immediately) to solve it. Would recommend anyone to use this!

Project Made New
Singapore
About 1 month using the app
Stamped.io replied July 18, 2020

Hello Project Made New,

Thank you for your kind review!

We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)

August 30, 2020

It seems a little overwhelming at first, but the step by step pop ups make it easy to navigate and set up.

Goodwood
United States
About 1 month using the app
August 14, 2020

After trialling a few review apps this was by far my fave. The interface is really clean and easy to use and the review requests look super professional. The team went above and beyond to answer all my questions and were super helpful!

Bang Bang Balloons
Australia
About 1 month using the app
August 9, 2022

This is the WORST review app you could ever download. Don't make that mistake. I have been using their app for the past 1 year at least and I found out the customers can't even upload their video unless I upgrade to a "business" plan which cost 3 times more than the competitors app. Secondly, you can't put the same review for several products. And lastly, they are simply NOT AVAILABLE when you need help.

Popi Hair
United Kingdom
Almost 3 years using the app
Stamped.io replied August 9, 2022

Hey there Popi Hair team,

It looks like you're referring to a support ticket you created 2hrs ago. Blake is on it and should have a response to you soon!

While we do not have live support, we do promise a first response time of 12hrs for email and more often our average first response time is between 3-4 hours!

It sounds like you're referring to product grouping which we can definitely help with!

We're happy to talk to you about your plan and your business' needs, but we do ask that you refrain from abusive language in your support tickets. Our tea is here to help and we want to keep our conversations respectful.

April 23, 2021

The support team has been incredibly helpful in resolving all our questions and inquiries. Would definitely love to see Stamped building out their functionalities even further; maybe the ability to design emails better with the help of an integration like Klaviyo! But can't complain much!

Fnatic Shop
United Kingdom
About 1 month using the app
September 29, 2016

Easy to install and the review via email is a great feature. My only complaint is you have to upgrade just to import your previous orders even if you don't need that level of plan.

Pumeli
United States
Over 2 years using the app
June 10, 2020

Love the app. It met my needs.
Customer service is excellent.
They always give me quick and Effective help every time.
the best review app I have used. Recommend!

Anne Pro | 60% Mechanical Keyboard, with programmable RGB backlights
China
About 1 month using the app