Reviews (3,056)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its effective real-time push notifications that enhance engagement and sales, highlighting its ease of use in campaign management and automation. The customer support team, including members like Arvind, Sowbagya, and Pallavi, is frequently commended for their personalized assistance. Another app is favored for its user-friendly email creation tools, featuring a drag-and-drop editor and attractive templates that simplify email marketing for beginners. Its automation and segmentation capabilities are noted for boosting marketing efficiency. Customer support, particularly from Rojen, is consistently described as responsive and helpful. Both apps receive strong endorsements for their robust customer support and intuitive designs, making them valuable for merchants aiming to enhance their online marketing.
Refine
-
By rating
Amazing explaination of everything needed and very kind person, amazing experience!
They have excellent customer support. Pallavi is the best representative I've encountered. She promptly answered all my questions, assisted me with the app upgrade, and provided valuable advice. PushOwl is a fantastic app for driving conversions in any online store.
Rojen was absolutely lovely to help me today! Knowledgable, helpful, and explained everything to me easily (I am a self diagnosed technophobe) and he made a tricky task so much more simple. very happy with Brevo so far!
Great support from Pallavi who was super nice with me, explaining everything that I need to know.
I'm really happy with her assistance.
Thank you all.
Fernando
Couldn't believe the outstanding level of service from Brevo. Rojan in particular is fantastic. Support and customer service is a lost art, but not for Brevo. Bravo!!!
I just started using PushOwl and Brevo but already love it. They have great features and whenever I'm not sure about something or need some assistance their staff answers almost immediately and is super friendly. I'm excited to see how great of a help it will be for my business.
Great service from Rojen - really enjoying using the app.
All the best
Best customer service ever , very professional and very supportive
Rojen was great today helping me with my integration.
Today I was helped by the customer service team, specifically by Rojer & I have to say they just restored my hope in good customer service, since unfortunately nowadays no one seems to know what they're doing anymore it was definitely a breath of fresh air, I'm super happy to have joined, especially now just because of my one conversation. Truly exceptional service, everyone should sign up. Thanks again Rojer! <3