Reviews (1,786)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting engagement and conversions, praising its cost-effective pricing model that charges based on usage rather than subscriber count. The user-friendly interface facilitates easy campaign management and Shopify integration. Customer support is noted for its responsiveness and effectiveness, even on weekends, making it a favored choice for small businesses seeking a reliable and efficient marketing solution.

February 4, 2026

Asistencia ágil y profesional, se agradece tener ese acompañamiento en las fases iniciales de configuración.
Creo que es clave que hayan personas en el soporte con las que sea fácil contactar y además en tu propio idioma.
Se preocupan en que la configuración sea la adecuada y te ayudan a ello.

Herramientas para alicatador
Spain
26 days using the app
February 9, 2026

Piyush was so helpful when I reached out about merging my contacts and setting up my shopify account. Everything was handled quickly and efficiently.

Miss Havisham's Curiosities
United States
7 days using the app
Edited March 6, 2026

Nayan has been an outstanding support from the very first day he joined the support team for my account. I can only highly recommend him. He is truly on top of his game - always available, always friendly, and always willing to help.

PushOwl/Brevo is very lucky to have him!

Koss Design
Ireland
Over 4 years using the app
Edited February 13, 2026

Brevo has improved over the years. Happy with it. The customer support is very good. Great service from Anjali today helping me setting some email flows up. Very impressed with how she handled it.

petTracer
Switzerland
About 1 year using the app
Edited December 7, 2025

Pour pouvoir mettre en place des mailings automatiques pour les anniversaires, il faut demander au support la synchronisation des metafields de Shopify dans Brevo.
Ensuite le champ "anniversaire" n'était pas sélectionnable dans le trigger de l'automatisation, et le technicien support a dû à nouveau le faire pour nous.
Le technicien support qui accompagnait le sujet était très sympathique et réactif. Il mérite 5 étoiles !
Mais la synchronisation avec Shopify devrait être automatique...

Loren Kadi
France
5 months using the app
January 9, 2026

Very happy with the support of the PushOwl team that is really available and has helped a lot. The app in itself is great to sync contacts and automate emails.

Sartore
France
18 days using the app
November 25, 2025

Raul really helped with a technical issue I was having! Great Guy

IDA Beauty UK
United Kingdom
3 months using the app
February 5, 2026

Piyush was extremely helpful in getting everything integrated properly for me once I ran into issues. I'm still new with the app, but I'm finding so many of these are not layman user friendly which is creating a lot of frustration for me.

Wilderess
United States
2 days using the app
February 20, 2026

Um weiter mit unserem Shopify Plus Shop Brevo zu nutzen, mussten wir die App verwenden, deshalb leider nur 4 Sterne. Das Onboarding war erst etwas holprig da wir zwei Shops anbinden mussten. Der Support bekommt 5 Sterne :) sie haben sich schnellstens gemeldetund waren sehr hilfsbereit.

To keep using Brevo with our Shopify Plus store, we had to use the app, so unfortunately only 4 stars. Onboarding was a bit bumpy at first because we had to connect two stores. Support gets 5 stars :) they got back to us very quickly and were super helpful.

SK TEAMSHOP
Germany
4 days using the app
January 13, 2026

Raul a été d'une grande aide, très réactif pour résoudre notre problème. Merci beaucoup

Houlux
France
3 days using the app