Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

Edited December 5, 2023

David has been very helpful to me. QBO is always helpful when issues arise, and I appreciate it a lot.

BIGTENT
Canada
Over 1 year using the app
February 8, 2024

The app is very user friendly. The only errors I've ever encountered are created when someone on our end skips a step (client name on order, etc.). Whenever I've had an error the customer service reps have bee very helpful and fast. Sherwin helped me out today and was quick and professional and had me fixed up in a couple of minutes!

KOLLEKTION
Canada
Over 1 year using the app
May 30, 2023

Sherwin was an absolute GEM! He was so very patient with me and helped walk me thru the entire process! Made changes when something wasn't quite like I needed it, extremely knowledgeable, and just a joy to work with!! I am very hopeful that this app will be everything that I need to sync Shopify POS with Quickbooks Online. I am coming from the world of Quickbooks POS with Quickbooks Desktop as our system for the past 15 years, I was getting quite frustrated with Quickbooks for doing away with their POS system and recommending Shopify POS, as they were not talking to each other in the way I was used to with everything just happening in the background with me not having to do journal entries or any extra work to keep my books in order with the old system. I believe we have almost everything syncing close to the way it used to and I will only have a slight learning curve to adjust to. :) I am very happy and pleased!!! THANK YOU so very much Sherwin and team!!!

Hungry Critters Feed & Supply LLC
United States
Over 1 year using the app
March 15, 2021

Karol from the QBO customer service was amazing! I am a newbie and needed some "hand holding" and she was right there to help me with my set up needs! Excellent job!

Baby Bunny Boutique
United States
Over 1 year using the app
August 31, 2022

Brilliant advice yet again, this time from SHERWIN, cannot recommend enough - glad i installed this app

The Hemp Wellness Centre
United Kingdom
Over 1 year using the app
Edited July 4, 2022

I worked with ROM on syncing the app to QBO - so helpful and professional. And patient with all my questions. They took the time to explain not only how to do something, but why it happens and what the apps purpose is. I am grateful for ROM and their teaching methods.

Evolution Equestrian Co.
Canada
Over 1 year using the app
Edited August 21, 2020

One order wasn't syncing to Quickbooks. I did a chat with Rafael, and he quickly solved the issue. As always, great and fast customer service.

FRENCH GIRL
United States
Over 1 year using the app
Intuit replied May 22, 2019

Thank you so much for your review, Marck is ecstatic to hear that he was so useful to you. Just let us know if you have any other questions, the OneSaas teams is always keen to help!

If it interests you, we'd love to feature the success of your business on our website and social media platforms! Please contact us at marketing@onesaas.com to arrange a little chat with our team. Cheers!

May 10, 2020

This has been an awesome app so far. Needed help, realized they have 24/7 chat help. Troy fixed me right up. Good to go now!

THE SKULL DEPOT
United States
Over 1 year using the app
March 29, 2022

Sherwin was excellent in resolving my query very helpful and quick - problems with integration but quickly resolved

Elsie & Me
United Kingdom
Over 1 year using the app
December 16, 2021

The app helps you link between the activity in the store and QBO. They provide prompt and knowledgeable support, which is arguably one of the most important elements of a product. Paul has successfully solved my problems twice in a row in a very efficient manner.

Xotic Camo & Fishing Gear
United States
Over 1 year using the app