Reviews (2,471)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automatic data syncing. It's highly valued for managing large sales data volumes and complex accounting tasks like tracking destination-based sales tax. Small businesses find it particularly useful for streamlining accounting and reducing manual data entry. The support team is praised for their efficiency, knowledge, and quick problem-solving, contributing to the app's reliable performance.

June 5, 2024

Had great help with Nick! Awesome support. Thank you!

Amaloki
South Africa
13 days using the app
March 6, 2024

Needed assistance with error messages holding orders in queue. I really hate the chat boxes for support but Rafael really did an outstanding job. Totally understood my issue, made some suggestions and compromises and fixed all errors quickly and easily.
I am very impressed with Shopify. GREAT WORK!

Accent & Co.
Canada
5 months using the app
May 8, 2024

All installed - it's quite complicated to setup so we sat with the accountant to map the sales and tax codes. Once we got testing we were getting some errors trying to sync B2B customer data. After speaking to QBO support (Clarisse) she got it fixed so quickly and explained the issues. Super impressed... they saved me hours!)

ROKA London B2B Direct
United Kingdom
About 22 hours using the app
February 28, 2024

David was really polite and managed to solve the connection issue straight away.

Thank you again David

Highland Soaps Co. B2B
United Kingdom
Over 3 years using the app
February 5, 2024

Still working on integration, but I think the QBO app will really help us streamline. Got some great guidance from Karol through the chat and was able to get some answers to questions fairly particular to our business--super polite, quick reply, and thorough. Looking forward to seeing what the app can really do.

Monforte Dairy Online Store
Canada
About 3 years using the app
March 12, 2024

Sherwin was extremely helpful when I needed assistance integrating the Quickbooks App to my Shopify store. He was so quick to respond and solve the issue. He went above and beyond to provide extra service to assist me further.

Wander & Rove
United States
4 months using the app
May 2, 2024

David solved our cart checkout issue and made our biggest issue a non issue!

Obatala Sciences
United States
Almost 3 years using the app
May 28, 2024

Great App! Great Customer Support! Thank you Troy!

LARAKHOURY
United Arab Emirates
3 months using the app
Edited April 12, 2024

I just had a second support session with David, and I can't thank him enough. He has gone above and beyond to be able to give me a hand with my issues and concern

Paul's assistance with QuickBooks and Shopify was invaluable as we launched our new company. His expertise helped alleviate the stress of managing finances and e-commerce operations, ensuring everything ran smoothly. Paul's guidance and support were instrumental in ensuring our systems worked seamlessly, allowing us to focus on growing our business. We highly recommend Paul for his exceptional skills and dedication to helping new businesses succeed.

RX Smart Gear Canada
Canada
10 days using the app
June 3, 2024

CLARISSE Best support on quickbooks. very fast and knowledgeable!

Nestful
Australia
2 months using the app