Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

February 2, 2024

Rom was extremely helpful in setting up shopify integration and solving issues with my workflow.

Tart Beer Co.
United Kingdom
3 months using the app
February 15, 2024

Great support! Clear and precise advice. What an absolute pleasure to deal with David! Thank you.

easy street and roller
Australia
3 months using the app
December 28, 2023

David helped us to recover a product that was not syncing properly to QBO from Shopify and had been marked Ignore Error and Don't Attempt a Retry. He confirms undoing that choice is only possible from his end. I am not entirely sure I understand why that choice is there, especially since it is tricky to undo it.

The app itself is very good. We have been very pleased with how well it syncs our Shopify data to QBO and uploads our Inventory levels too.

The Monastery Store
United States
Almost 4 years using the app
April 22, 2024

Ronnie was great help!

Pure Joy Botanicals
Canada
Almost 2 years using the app
January 19, 2024

My experience with QuickBooks Online Global is good. They have excellent customer support, especially Rom helped me to sync my store data with QuickBooks.

Juniors Fit
Pakistan
23 days using the app
January 19, 2024

Clarisse was amazing, sorted out all my issues with QBO intergration & answered my questions in detail.
Thankyou Clarisse for great customer service

Robertson Audio Cables
Australia
Over 1 year using the app
February 22, 2024

support was super fast, friendly, and way more skilled than myself. Big thanks to Karol for the set-up

Hayne Robotics
Australia
2 days using the app
January 1, 2024

QB is not capturing all the sales from Shopify. half of my online sales appear, and sales manually entered from the shopify app do not show up at all. please support, couldn't find anything online.

Gulf Soda Kuwait
Kuwait
About 1 year using the app
Intuit replied January 2, 2024

Hi there, our team are already in contact with you to try and resolve this issue. In this specific case, it would appear that several products within your QuickBooks might be deleted/merged, and thus causing sales involving these items to be blocked. Please be sure to check that you have received our team's reply from support@onesaas.com to help get this fixed.

February 20, 2024

Worked with Lori today and she was excellent, great service aiding our set up.

THEYA Healthcare
Ireland
13 days using the app
January 3, 2024

Sherwin provided amazing assistance with issues syncing shopify and quickbooks. So refreshing to have immediate help, and fast to solve all issues. Thank you Sherwin!

Eloise Home
United Kingdom
About 1 year using the app