Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

February 15, 2024

Great support! Clear and precise advice. What an absolute pleasure to deal with David! Thank you.

easy street and roller
Australia
3 months using the app
January 19, 2024

Clarisse was amazing, sorted out all my issues with QBO intergration & answered my questions in detail.
Thankyou Clarisse for great customer service

Robertson Audio Cables
Australia
Over 1 year using the app
January 1, 2024

QB is not capturing all the sales from Shopify. half of my online sales appear, and sales manually entered from the shopify app do not show up at all. please support, couldn't find anything online.

Gulf Soda Kuwait
Kuwait
About 1 year using the app
Intuit replied January 2, 2024

Hi there, our team are already in contact with you to try and resolve this issue. In this specific case, it would appear that several products within your QuickBooks might be deleted/merged, and thus causing sales involving these items to be blocked. Please be sure to check that you have received our team's reply from support@onesaas.com to help get this fixed.

January 3, 2024

Sherwin provided amazing assistance with issues syncing shopify and quickbooks. So refreshing to have immediate help, and fast to solve all issues. Thank you Sherwin!

Eloise Home
United Kingdom
About 1 year using the app
February 22, 2024

support was super fast, friendly, and way more skilled than myself. Big thanks to Karol for the set-up

Hayne Robotics
Australia
2 days using the app
February 20, 2024

Worked with Lori today and she was excellent, great service aiding our set up.

THEYA Healthcare
Ireland
13 days using the app
January 29, 2024

Rafael responded quickly and reset our Product IDs. TY Rafael.

Heart Totes
United States
Almost 2 years using the app
March 12, 2024

This app integrates and syncs perfectly to Quickbooks without any problems. You might need some assistance from support with some of the settings as they can be confusing and might cause your data to not sync correctly. Support responds extremely fast and Sherwin was quick to assist and help me set it up correctly.

That Bloke
South Africa
About 10 hours using the app
December 12, 2023

I came a cross couple of tech issues back to back, and Ronnie was able to help me tremendously. As of today, all problems have been resolved. What a big relief!

JuneBee Baby, Inc. Artisan Clothing Shop
United States
About 2 years using the app
March 21, 2024

Sherwin was so amazing when helping me set up quickbooks. She uploaded all my past sales very quickly in quickbooks and has been very responsive to me. I am only a few days in using this service and I am very impressed!

Coldwater Harvest
Canada
About 22 hours using the app