Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

December 27, 2023

Great support from this team! Ronnie has been fantastic since we first started with OneSaas a few years back on a different platform (Woo). They fixed my sync problem with Shopify while I was asleep. I sent one email, and it was all sorted. Thanks also to Rafael, who responded to my emails, and looked into our setup. Rom is also a legend that is super helpful! Love OneSaas!

CCD Networking
Australia
3 months using the app
February 28, 2024

Amazing support since the beginning. And today as I have come to expect customer support was friendly and goes the extra mile. Thank you SHERWIN

Fuzzy Roots
South Africa
24 days using the app
January 22, 2024

David was exceptionally helpful, guiding me through the setup process and providing insights into the app's functionality. He addressed all of my inquiries with patience, ensuring that I understood the reasons behind his suggestions. His responsiveness was great, and he even took the initiative to follow up with an email.

I am confident in the support I have received and am truly grateful for the excellent assistance that David provided me with.

Ultimate Pools
Canada
2 months using the app
February 15, 2024

Ben has been very helpful with assisting me in troubleshooting some SKU issues. Very prompt and helpful replies!

LandingPad
Singapore
11 months using the app
January 10, 2024

Ben provided me with exceptional assistance in resolving integration issues between Shopify and QBO.
Ben was able to assist with various requests in a professional manner.
Thank you so much Ben.

Glutactive
United States
Almost 2 years using the app
January 8, 2024

David provided fantastic help with my concerns! Connecting so many different apps on Shopify can sometimes be confusing and having that personalized customer service makes a world of difference in saving time and alleviates so much stress in trying to figure it all out alone. Superb - and thanks again David!

Living Sky Farms
Canada
2 months using the app
December 6, 2023

Sherwin provided me with exceptional assistance in resolving multiple integration issues between Shopify and QBO.

I had to complete a ton of run around between Shopify and QBO support to finally find out that QB connector has its own support. A which point Sherwin was able to assist with various request in a professional manner.

If you need assistance you should reach out Sherwin by listing your issue so he understands, then connect with him so you do not have to repeat yourself to other support members.

Sherwin was extremely helpful and I recommend using him with issues you encounter.

GSH+
United States
About 2 years using the app
January 4, 2024

QBOG consistently helps me with great kindness, and I highly recommend them to everyone. Especially, David is the best.

iKamper.ca
Canada
Over 1 year using the app
March 20, 2024

Received professional & excellent help from RONNIE! He was patience & able to ascertain the issue I was having, with ease & professionally. Throughout the session, Ronnie went above and beyond to provide information to guide me and make sure that the data was all synced properly. Excellent customer service!

moki+
Singapore
About 22 hours using the app
February 28, 2024

Sherwin was awesome, very proficient, and knowledgable. made the process seems quick,

Surfer Dudes
United States
About 2 years using the app