Reviews (2,879)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.
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This app was pretty easy to set up, but what has really set it apart is the customer service. We were getting a bunch of errors, and I was able to chat with David on the site. Not only did I not have to wait to talk to someone, David fixed my problem in under 10mins and got all of my orders synched again. I highly recommend this if you're a Quickbooks and Shopify user.
Great support!
Karol from the support team is the best, very helplful and patient.
Ben was very helpful in walking me through the integration of Shopify to our QBO. His expertise and patience made it a very smooth experience.
Ronnie just help me to figure some issues i add, the service was quick and 100% personnalized. Really recommend the customer service
Sherwin provided me with exceptional assistance
New to Shopify and Quickbooks. Troy was extremely helpful. Fast respond and quick to solve problems.
Thank you so much.
There's quite a lot to the app, but the support is first class. I've used their live chat twice, both times I've had quick replies and questions thoroughly answered by people who really know what they are talking about and understand the product. Today I spoke to Ben about a problem we were having with PayPal, he identified the issue and provided a solution, and set up a support ticket so I could share the solution with out book keeper. I can't see why you wouldn't use this app if you use QuickBooks, it makes life easier. *Update 5th October 2022
Just used the support chat again, David could not have been more helpful. He answered a question I had about multicurrency with clear instructions on how to change a setting in QuickBooks, then fixed a duplicate product we had managed to generate. Quick, clear and simple instructions. Really good.
Amazing service every time I have any issues. Was most recently helped out by David who quickly addressed the issues I was having. Highly recommended!
Rom was great! Very proactive and helpful via chat. I had an issue with my sync and they were able to work through it quickly.
Karol was really great in helping me get my syncs working beautifully and her service was excellent.