Reviews (2,754)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

Edited June 15, 2023

Dean, Ben and Clarisse were quick and helpful with my queries about the issues I was having with the quickbooks integration

Asantii
United Kingdom
8 months using the app
Edited March 14, 2022

Great app, wouldn't live without it :D SHERWIN was a great help, very fast and clear. Excellent customer service. An app that I would really recommend to sync Shopify orders to Quickbooks. Good job!

Atelier Côtier
Canada
8 months using the app
May 11, 2023

I am happy to provide a review for Ben, a customer support representative at Quickbooks. I had the pleasure of interacting with Ben during a recent account set up, and I must say that he exceeded my expectations in terms of customer service.

Ben was extremely patient and understanding throughout the entire process. As someone who gets easily worried about accounting-related matters, I was grateful that he took the time to simplify the process and explain everything in detail. He was thorough and walked me through every step, ensuring that I understood each concept before moving on.

What stood out most to me about Ben was his willingness to spend over 40 minutes with me, ensuring that everything was set up correctly and to my satisfaction. His dedication to helping me was evident, and I appreciated that he went above and beyond to ensure that I was comfortable with the process.

Overall, I had an excellent experience with Ben and would highly recommend him to anyone in need of customer support at Quickbooks. His knowledge, patience, and dedication to helping customers are truly exceptional, and I am grateful for his assistance.

London Bullion
United Kingdom
8 months using the app
December 20, 2019

Just finished a chat with Vincet l and He was great. Fast, knowledgable and nice. I would recommend this app

Nella Pima
United States
8 months using the app
July 14, 2023

Sherwin was great - very attentive and helped me get the job done.

This is a great product and it is great to have such a fast service that is attached to it.

the Wellness Space.
United Kingdom
8 months using the app
June 21, 2022

Top customer service I've received in a while. Lori was simply amazing and spent 2 hours with me making sure everything worked and synced properly. Highly recommended

Solios Watches
Canada
8 months using the app
July 19, 2022

I found the app confusing and didn't know how to set it up but Karol helped me get rid of all the errors and sync to the right accounts! Thank you!

BASIC MADE CO
Australia
8 months using the app
November 18, 2021

I just started using this plug-in and it's saved me a lot of time already. I had an issue linking two stores to one QBO and Sherwin from support was an amazing help! Thanks, Sherwin!

Refresh Evolution Customer Store
Canada
8 months using the app
May 5, 2023

I had an integration concern and was bounced around from other parties. SHERWIN and RAF stuck with me until my question was answered. Very helpful.

Lasio Professional Hair Care
United States
8 months using the app
May 10, 2022

App was good, I had some trouble setting up but Ben from customer support helped me a lot. They answered my questions and helped me with any sync issues I had previously.

Keyspresso
Canada
8 months using the app