Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity and automatic data syncing between Shopify and QuickBooks. It's praised for managing inventory and importing sales data efficiently. Merchants highlight the excellent customer service, particularly the live chat feature. Despite occasional syncing issues, the support team is quick to resolve them. The app is favored for its time-saving capabilities and streamlined workflows.

August 13, 2020

I had a difficult time figuring out how to sync my quickbooks to shopify, both for payments and inventory. OneSaaS does just that! It wasn't very easy to navigate around OneSaaS but once I chatted with Clarisse (whom i got a hold of within a minute of clicking the help button) everything went really smooth! She was really helpful and clear in her guidance!

Padasukaindofood
Singapore
3 months using the app
April 6, 2021

OMG, I was so lost and had no clue what i was doing. I chatted with TROY and he patiently walked through each step and helped step up EVERYTHING. He is so professional and very knowledgeablable in what he do. Thanks again TROY!!

Desirable Chic Boutique
United States
3 months using the app
Edited October 8, 2020

Vince was VERY helpful. Their customer service is great. He was very knowledgable and knew exactly what I needed, no need to do to much back and forth with explaining my problems. Quick, efficient, and helpful. Thank you!

Recyclocraftz Retail
United States
3 months using the app
January 11, 2022

Had an issue when connecting shopify to quickbooks but Benielle was able to diagnose the issue and help me fix it!

Fin & Viola
United States
3 months using the app
May 23, 2022

Thank you Sherwin for waiting with me whilst I setup this app! Upset that I did not switch over to Quickbooks sooner.

Edgy Shirts UK
United Kingdom
3 months using the app
March 21, 2022

Had a problem during the integration. Ronnie from the support team was kind enough to guide me through the step-by-step process. Great Support. Thanks

Fine Foams Australia
Australia
3 months using the app
February 3, 2023

My experience with Paul was excellent! I was having an issue with not seeing many transactions pulled into my QBO and Paul quickly and accurately assessed my issue and advised me to enable 'unfulfilled sales' in mapping. He was very efficient and professional and helped me greatly. Now, I have more confidence in this app thanks to great support!

Dear Aspen Corporation
Canada
3 months using the app
February 9, 2022

I have just had a great experience with Customer Support - Sherwin. I was able to get the issue resolved immediately as well as get a better understanding about how the Connector works.

Animal's Speed Shop
Canada
3 months using the app
Edited May 12, 2021

I set up this app and it worked since the beginning. Then when we launched our online store on Shopify I had some glitched for with I had to contact their customer support.
I was blown away by their capabilities and quickness in resolving the issues. Troy and Paul were fantastic!!!
Now everything work just perfect. Thank you!

The Organic Wine Store
United States
3 months using the app
September 20, 2022

Sherwin's really helped me with some sync issues - thank you! the app is really great and simple - it also auto syncs to QB over a certain period

rkdtshop
Hong Kong SAR
3 months using the app