Reviews (2,754)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

March 14, 2023

There was an email stating a workflow problem, and being a newbie, I didn't know what that meant exactly. I was able to connect with Quickbook supports, and the customer service agent Ronnie was a tremendous help.
I was under the impression once I added all my tax information, that would be it, however, I had to go to the app and set taxes there as well, which is missing information upon setting up the app integration. As a newbie, this wasn't very clear as to why my transactions were not integrating.
It was really a quick fix.
Also having a customer support agent, Ronnie at midnight after my night job, working on my side job before I relaunch was an incredible surprise. I am super grateful for the support of Ronnie. Ronnie was very patient, informative, and professional and we resolved matters quickly. I even learned from the experience. Bravo! It's a great app, and definitely an asset for business to have that integration.

ESPĒ
Canada
8 months using the app
December 1, 2021

Dean saved my day! I was lost and he patiently sorted the sync issue then banished it forever. I am thrilled and greatly relieved. Highly recommend OneSass QuickBooks Connector for businesses using Shopify and for the customer service that helps it run so smooth.

Shinebolt
United States
8 months using the app
Edited September 16, 2020

Sherwin was amazing, offered good solutions and even offered to perform some updates for us on the spot, at 11PM, perfect score from me!

123Dough Bakery
United States
8 months using the app
September 1, 2023

Really great tech support and assistance by Rom. Was helped out every step of the way.

The Cotton Company
South Africa
8 months using the app
August 5, 2021

Great customer service with fast and helpful response from Carol. I really recommend the app for QB users.

MaChii Tea
Saudi Arabia
8 months using the app
October 26, 2021

Sherwin was very helpful! I had an issue with duplicate invoices and after adding a prefix they still didn't go through. Sherwin made some adjustments and was able to get them all loaded! Saved me so much time! Thanks again!

Frame My TV
United States
8 months using the app
November 1, 2023

Today I was assisted by Paul. I have previously been helped by him with other Shopify connections to QBO. He has always been so patient, kind and helpful. His knowledge of this system integration process is just unbelievable and he knows exactly what your requirements are and meets them to a 100% standard. Outstanding Service once again!! Thank you Paul.

DW
South Africa
7 months using the app
November 10, 2021

Good so far, had trouble trying to sync products & reached out. Quick, easy communications! Ronnie stayed online to wait till I was done before leaving our chat :)

MASILA Co.
Australia
8 months using the app
Edited August 9, 2022

giving positive review based on the assistance of Rom who helped answer all of my integration questions.

Mutts & Co.
United States
8 months using the app
October 11, 2023

I have been using QuickBooks for seven years and have two sites. One is on Shopify, and we use this app to sync with my Shopify store. The chat support is excellent, and today, I chatted with Troy, who knew exactly what my issue was, and we resolved it in no time.
This is why I am still a QuickBooks customer.
Well done troy

Iconic Wheels Australia
Australia
7 months using the app