Reviews (2,756)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

June 17, 2022

The customer service on this app was so awesome! Ben was so kind, patient and really helped me navigate through the app step by step. As someone who didn't have any background on any of this, I really appreciated that he answered all my questions clearly and went over and beyond to make sure I understood the whole process. One of the best customer service experiences I've had so far. Thank you, Ben!

Noonday Light Botanicals
Philippines
7 months using the app
Edited February 2, 2022

The customer service saved me. We had so many account errors because we didn't know how to map things. Customer support got us rolling quick! Vincent was my guy. He did awesome!

Alaskan Seafood Guys
United States
7 months using the app
December 27, 2021

Very happy with this app. Customer service is great and very supportive, Rafael helped quickly to resolve our issues. Thank you Rafael!

RaulENewYork
United States
7 months using the app
Edited February 14, 2024

I've needed help to make some adjustments and setup some changes to that everything would work out good.

Sherwin, Rom and Karol at the customer service were helpful and precise with the help I received.

I would definitely recommand this app with it's amazing customer service.

Thank you again Sherwin!

PeaceOut
Canada
7 months using the app
October 12, 2022

David was able to sort out my order syncing issue very quickly. Thank you again David for all of your help

Pura Skin
Australia
7 months using the app
July 5, 2022

The Quickbooks connector support service is very efficient.
I really appreciated the support from Rom. Very professional. King of patience.

Atelier Bobbie
France
7 months using the app
April 23, 2020

This app is amazing, and works so well. And you cant forget the amazing customer service! Thank you Karol!

Kosher Countertop
United States
7 months using the app
November 14, 2022

Works very well for basic workflows, never had issues with support, clear interface, good reporting of issues encountered during the sync.
Today I had a longer chat with Ron, he helped me to identify how we could implement changes needed to handle our workflow correctly.
It would be great if advanced users could do some data mapping via some templates or rules, this could make it even more flexible and powerful.

FlightScope Mevo UK Store
United Kingdom
7 months using the app
Edited December 8, 2020

Excellent, simple to set up app that just works. I used OneSAAS to interface data from Shopify to Quickbooks Online (QBO). I set up the interface in 10 minutes via the app, and transactions came through accurately. Troy from OneSAAS customer service was also very helpful. Highly Recommend.

Watkins Family Wine
Australia
7 months using the app
November 10, 2022

Clarisse was very helpful and resolved all my queries very easily and quickly. Great service. highly recommended..

Goren Farm Seeds
United Kingdom
7 months using the app