Reviews (2,761)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

April 22, 2024

Ben was very helpful in resolving my issue with syncing fees in QB. He was knowledgeable and patient in explaining the process and troubleshooting the error. I would highly recommend it to anyone needing assistance with QB-Shopify integration.

BlackBird Store
United Kingdom
9 months using the app
March 5, 2024

Karol was very helpful and new just what to do with my request. Wonderful people to work with.

Cali Raised
United States
Over 4 years using the app
March 22, 2024

Great service. Many thanks to Sherwin helping me navigate the app for a first time. Very quick to reply and very helpful. And very patient.
I would definitely use the chat feature again.

House Of Blanks
Canada
About 3 years using the app
Edited September 25, 2024

Would not want to be without it. Saves so much time every day. Paul made the upgrade very easy.

Dishmaster Faucet
United States
About 8 years using the app
May 3, 2024

It's saved me a lot of time and energy using this app. It was a bit tricky to understand, and I definitely made a few mistakes but their customer support has been fantastic. A support agent named Lori helped fix both entries in shopify and quickbooks to allow products to sync without issue, and also helped streamline the process for me in the future. Would recommend.

Wild Rose Solutions Inc.
Canada
3 months using the app
June 12, 2017

Amazing customer service! We're in the process of connecting / installing now and have had immediate customer service response from Adela. She's extremely helpful and efficient.

Mercury Wheels
United States
Over 7 years using the app
Edited October 21, 2022

Rom was great in solving my issue super quickly to get us back up and running. Always super fast and efficient service for a service that's so vital to running our business smoothly.

Pickleball Depot
Canada
About 7 years using the app
May 11, 2022

Karol was very helpful and went above and beyond. I had a question about QB specifically and she was able to help me solve my problem. Thanks again for your patience and support!

MINIPRO®
United States
About 7 years using the app
March 15, 2024

This app is wonderful. My only complaint is that it consistently generates errors for POS sales because the customer name is missing.

Customer support has been very helpful anytime I needed help clearing the errors. Today, I spoke with Sherwin who fixed the problem for me in a blink!

Charleston Botanicals
Canada
Almost 3 years using the app
November 24, 2023

Satisfactory! Just awhile ago, Clarisse of OneSaas Support / CS really helped me understand what's wrong what our QBO-Shopify setup relating to refunds sync. She answered to my questions in chats in no time!

StlBx Storage, Shipping Container Sales and Modifications
Canada