Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

June 10, 2024

QBO support is phenomenal! I just had a Chat with Nick and he quickly fixed my issue and also brought to me attention a second issue I wasn't aware of. And he fixed it too.
Great service!

Daymaker Coffee Roasters
Canada
Over 1 year using the app
June 10, 2024

Sherwin was really helpful with an issue that we had with some products. Sherwin answered our questions and worked on the issue for us very quickly. Thank you

Ruby Brown
Canada
2 months using the app
August 5, 2024

Thats Sherwin for the quick response and fix!!! Much appreciated.

Rastelli's
United States
3 months using the app
June 21, 2024

Nick - Nick (CSR) was quick and professional. Took less than 3 min to address my issue. Thanks Nick!

Stash Club
Canada
Over 1 year using the app
May 14, 2024

David was amazing to deal with. Very patient and knowledgeable. He had my issue sorted out in no time. Thank you David

Dancing Bee Equipment USA
Canada
Almost 2 years using the app
March 7, 2024

Very pleased to be supported by Sherwin today. Now I understand how it works to correctly sync our Shopify with Quickbooks.
Sherwin is very profesisonnal and attentive ! Thank you

Nouveau Yoga
Canada
Over 1 year using the app
March 6, 2024

Needed assistance with error messages holding orders in queue. I really hate the chat boxes for support but Rafael really did an outstanding job. Totally understood my issue, made some suggestions and compromises and fixed all errors quickly and easily.
I am very impressed with Shopify. GREAT WORK!

Accent & Co.
Canada
5 months using the app
July 27, 2024

Great app, and super helpful support.
Troy was prompt, friendly, and accurate.

Zero Disaster Australia Pty Ltd
Australia
8 months using the app
February 29, 2024

One of the best customer service experience. I had a good experience with one LORI. Really appreciate

Mallkie
Ghana
11 months using the app
July 29, 2024

Thank you for your Patience and your time NICK

Chocolat Boréal
Canada
Over 1 year using the app